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  City Manager's Weekly Report for the Week Ending February 26, 2021
February 27, 2021
 

This message is being sent on behalf of City Manager Laura Snideman

Hon. Mayor and Members of the City Council:

This is the report for the weeks ending February 26, 2021.

  • Meeting Notes

The next City Council meeting is scheduled for Tuesday, March 2nd, 2021. Closed Session will begin at 4:45 P.M., followed by the Regular Meeting of the Richmond City Council at 6:30 P.M. The agenda may be found by clicking this link: March 2nd City Council Agenda.

  • Coronavirus (COVID-19) Updates

The following information is an ongoing list of resources and significant updates regarding COVID-19.

Shelter in PlaceImpact to City Services Opens in new windowHealth Information and Community Resources

  • Upcoming Events

Virtual Egg Hunt

It’s back! Our virtual egg hunt contest begins Friday, February 26!

  1. Download any Easter egg coloring sheet (available here) or draw your own!
  2. Place your egg on a visible spot in your home.
  3. Hunt for eggs on windows (snap a pic!)  or show us your own eggsellent artwork.
  4. Share your creations and/or finds (along with your age category) via direct message on our Facebook or Instagram (@richmondcsd) using #RichmondEggHunt or email staff at registration@ci.richmond.ca.us by Friday, March 26 at 11:59 P.M.

Ten prizes are available split amongst the age categories. Winners will be announced on Monday, March 29, 2021.

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Sisters in Solidarity Virtual Event: Saturday, March 6, 2021

The City of Richmond and the Sisters in Solidarity Planning Committee is hosting the 14th Annual International Women’s Day celebration on Saturday, March 6, 2021, from 10:00 A.M. to 1:00 P.M. on Zoom.

We are happy to announce that former Councilmember Jovanka Beckles will serve as the emcee, Kimberly Aceves-Iñiguez from RYSE will lead a generational dialogue on women's empowerment. We will hear from Richmond’s own Poet Laureate Ciera Jevae. Attendees will have an opportunity to engage with other participants through relevant discussions. We will recognize local political and community leaders that have challenged, trail blazed and lifted up the community through their service. The celebration will also include activities, entertainment, greetings from our local partnering organizations, raffle prizes and more.

Register via Eventbrite: https://www.eventbrite.com/e/sisters-in-solidarity-international-womens-day-event-tickets-141766588683

 

  • City Manager’s Office, Economic Development

Richmond Business Spotlight - Golden Gate Bistro

The City’s Manager’s Office, Economic Development team recently visited Golden Gate Bistro Restaurant, a new local business in Richmond! It is located at the old Golden Gate Grill address.

The new restaurant was opened at the beginning of February 2021 by Chef Victor. This breakfast and lunchtime spot has quickly become a must-try in Richmond. Chef Victor has 20 plus years of cooking experience and works to partner with local businesses to incorporate fresh and quality ingredients into the dishes. Future plans include a food truck! 

Order online through select food delivery services or stop by 803 Wright Ave, Suite 101 and enjoy their outdoor eating area. The business is open Monday-Friday 6:00 A.M. to 5:00 P.M. and Saturday-Sunday 8:00 A.M.  to 5:00 P.M.

Facebook: https://www.facebook.com/Golden-Gate-Bistro-Restaurant
Instagram: https://www.instagram.com/goldengate_bistro/ (@goldengate_bistro) 
Website: http://GoldenGateBistro.net/

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Above: Photos from Golden Gate Bistro

  • Fire

American Red Cross Leadership Development Center for Youth

The American Red Cross is hosting a four-day virtual conference for youth to learn about leadership skills such as teamwork, public speaking, and diversity awareness. The Leadership Development Center (LDC) builds confidence and lasting friendships. Through service learning and hands-on, interactive games, participants leave empowered to serve their communities. Students attending LDC will participate in workshops on topics including disaster preparedness, diversity, public speaking, leadership, and international relations.

The program is accepting students in grades 9–12 (including graduating seniors) who are interested in gaining new skills and meeting Red Cross youth throughout our region. Deadline to apply is April 15, 2021.

To sign up online, please visit our registration page: http://bit.ly/LDCregistration
Feel free to contact youthNCCR@redcross.org with any questions.

 

  • Internal Services

Finance

Open Requests For Bids/Request For Proposals

Police Department

Install Walk-In Freezer

Due: 3/11/21

Public Works

Richmond Parchester Community Center Building and Site Remodel Project

Due: 3/18/21

Police Department

DOT and Pre-Employment Physical Exams, Drug Testing, Immunizations and TB Testing

Due: 3/18/21

 

Information Technology

Transparent Richmond

Check out Transparent Richmond (www.transparentrichmond.org), the City of Richmond’s citywide open data and performance reporting system. The open data platform currently spans 11 city departments and contains over 300 datasets, visualizations, and performance measures, many of which feature monthly, weekly or daily updates.

Transparent Richmond aims to accomplish the following:

  • Improve the collective understanding of all city services.
  • Automate performance data to help track and meet budget and service goals.
  • Leverage evidence-based analysis to develop innovative solutions that improve the quality of city services.

The city plans to add more datasets and visualizations over time and invites the community to propose additional information for the site. To nominate new data and visualizations, visit https://www.transparentrichmond.org/nominate.

Social Media Statistics for this Week

KCRT Datanet For The Week


 

KCRT TV Channel 28 - New Episodes Of Current Programming
 
Current recent specials are Michelle Obama Virtual Grand Opening (video courtesy of WCCUSD),  “RPD Virtual Halloween ,” “Virtual National Night Out,” “National Electric Drive Week”; “Chat with Chief French,” ”NAACP Policing Forum,” the GRID Alternatives’ and City of Richmond’s “No-Cost Solar Workshop,” and the City’s Mask Videos.

All-new episodes of “Colour in Your Life”; “Creature Features”; “The Jet Set”; and “Sidewalks Entertainment.”

You may find the full schedule at http://www.ci.richmond.ca.us/3176/Schedule

  • Library and Community Services

Community Services (Recreation)

Virtual Cooking Classes

At the second week of Virtual Family Cooking Class, Cooking Instructor Paula Cooper-Tipton demonstrated to our young home chefs how to make a basic basil pesto sauce for a yummy pesto pasta dish. they also made a homemade honey dijon salad dressing to dress their mixed green salad with fruit and cheese. Participants reported that they enjoyed the previous week’s Berry Oatmeal Swirls and homemade granola.

The Thursday evening classes are from 5:00 P.M. – 6:00 P.M. through March 4. New young chefs, along with their adult, are welcome to register for the end of this session at tinyurl.com/richmondrecreation. Ingredient lists are emailed the week prior to class.

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Virtual After-School Camps - ACHIEVE and ELEVATE

After-school camps are always open for new virtual campers! Join us for our March 2021 programming. We’ll have lots of fun and games with your favorite recreation staff and other fellow campers. Register online at tinyurl.com/richmondrecreation.

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Presidents Week Camp Recap - Magic Show, February 19, 2021

Presidents Week Camp participants, their friends and families, as well as other City officials were invited to a wondrously, fun night of magic and illusions by master magician Alex Ramon. Alex is one of only 20 recipients of the “Illusionist Award”. CBS also awarded Alex for his creativity for his Virtual Magic Shows during the Shelter-in-Place.

Between 20 to 30 devices, ranging from home computers and cell phones, logged in to Alex’s show. Some devices had more than one person viewing. The audience was treated to flamboyant card tricks, illusions involving coins mysteriously vanishing in midair and other interactive fun.

Alex thanks everyone who attended. If you are interested in hosting “Virtually Impossible” for your family and friends or to see videos of Alex’s past performances, please go to www.alexramonmagic.com.



 

Presidents Week Camp Recap - Mr. Eco Thursday, February 18, 2021

Presidents Week Camp featured special guest Brett Edwards, the genius behind “The EcoHero Show” starring Mr. Eco! Mr. Eco has performed for many schools and 500,000 students in several countries, teaching them how trash can negatively affect the earth’s environment and what they can do to help.  

Mr. Eco came by to talk to President’s Week Camp kids about everything from recycling to the harm and dangers of not properly disposing of their everyday garbage. Mr. Eco’s Dance Crash Course taught the kids new dance moves and hand jives to perform during the videos.

“The Ecohero Show” also involved music videos, specially produced to drive home the message of trash awareness. Photos below are from Mr. Eco’s whimsical, but informative, “Don’t Be a Litterbug” rap video. Mr. Eco’s Dance Crash Course taught the kids new dance moves and hand jives to perform during the videos. Can Mr. Eco stop the Litterbug before this bad habit spreads out of control?!

Plastic grocery bags in large numbers can be a very real problem in our landfills and oceans. Mr. Eco teaches kids to use Re-Usable bags to help ward off the “Bag Monsters”. Mr. Eco’s General message to kids and adults: reduce, reuse, repair, recycle, recover and dispose. Please visit Mr. Eco’s website at https://www.mreco.org/ for more information and links to his cool videos! Litter Bug Video Link and Bag Monster Link



 

Employment and Training Department

RichmondWORKS, America’s Job Center of Californiasm (AJCC) is open for Career Services by Appointment. Call us now to make your appointment for job search assistance:  510-307-8014.

To learn more about RichmondWORKS Career Services, please visit our website at: http://www.ci.richmond.ca.us/661/RichmondWORKS

Some local employment opportunities include:

  • Express Employment Professionals are recruiting on behalf of Blue Apron. Production Associate & Warehouse Positions are available for immediate start in Richmond, CA. For more information, please call (510) 662-5100.
  • TSA IS NOW HIRING!!! Transportation Security Officers (TSOs) at Oakland International Airport (OAK); Part-time positions start at $20.13 per hour.  Apply today! Text “OAK” to 95495 or visit https://hraccess.tsa.dhs.gov/hraccess/index.html

Questions? Email: HelpDesk@mailserver-hraccess.tsa.dhs.gov

  • Construction Trades Workforce Initiative (CTWI) the nonprofit partner of Alameda, Contra Costa and Napa/Solano Building Trades Councils is recruiting for a Program and Data Manager. To Apply: Send a resume, cover letter, writing sample and 2 professional references by April 1st, 2021. State Date: July 1st, 2021. https://ctwi-btca.org/

 

Library Updates

Need to get online?

The Richmond Public Library lends WiFi hotspots!  There are 1-day and 7-day loan devices; each can be renewed if other patrons are not waiting.  Each hotspot can be connected to up to 10 devices.

Borrowers must be at least 18 years old, have a library account in good standing, and agree to and sign a Mobile Device Borrowing Agreement.  Get started today – go to www.richmondlibrary.org for more information on Borrow a Mobile Device!

Questions?  Call the library at 510-620-6561, email rpl_reference@ci.richmond.ca.us, or text 510-621-7346.

Online Library Services

Do you have a student who needs tutoring?  Do you need to perfect your résumé?  Do you need to research a topic?  Or do you just want to read a book, magazine or newspaper?

Check out the digital resources available with your library card!

Just go to www.richmondlibrary.org and choose “Online Resources” (www.ci.richmond.ca.us/1537) to find links to the many resources available.

Request books, magazines, DVDs or printouts!

 

Read-Alouds

The Richmond Public Library continues to partner with Recreation’s Achieve and Elevate afterschool programs, reading aloud with students on Tuesdays and Thursdays.  Kids take turns reading a fun, humorous book that is shared on screen.  Whether they are comfortable or less comfortable reading aloud, all the students benefit.  They can practice fluency and expression, and they gain new vocabulary.

Branch Services

Just a reminder, if it is more convenient to pick up books at our branches, we are open Tuesday and Thursday afternoons at Bayview and West Side.

Give us a call at the Main Library, and we will place holds for you to pick up at the branches.

510-620-6557 for Children and Families
510-620-6561 for Adult Reference


West Side Branch Library
We are here for you,Tuesdays and Thursdays!

Tax Forms

The Main Branch has a small supply of:

  • 1040 and 1040-SR forms and instructions
  • 1040(Spanish) and 1040-SR(Spanish) instruction booklets
  • 540 booklets that includes forms and instructions
  • 540 2EZ booklets that includes forms and instructions

Please call the Main Adult Reference Desk at 510-620-6561, to request the above named forms while supplies last.

If you need other federal tax forms, you can get them from IRS’s website at https://www.irs.gov/forms-pubs/forms-and-publications-by-us-mail or call 1-800-829-3676.

If you need other California tax forms, you can get them from https://www.ftb.ca.gov/forms/ or call 1-800-338-0505.

Tableside Service Update

The Richmond Public Library began its Tableside Service on June 15, 2020, in an effort to make library materials available to the community while our buildings themselves remain closed.  Since this service has been available, the Richmond Public Library has had 2,982 successful appointments, getting tens of thousands of books, magazines, DVDs, craft kits, and more into the hands of our community.

Remember: our Tableside Service is available by appointment 10:00 A.M. to 4:00 P.M., Monday through Friday, at the Main Library and 1:00 P.M. to 4:30 P.M., Tuesdays and Thursdays, at the Bayview and West Side branches.  Call us at 510-620-6561 for more information or visit us online at http://richmondlibrary.org.

Below are representations of our running total of appointments and the weekly totals for the first 36 weeks with a 4-week running average.

Tableside Service Statistics


 

The Literacy for Every Adult Program (LEAP) Honors our Oldest Student- Mr. Boughton

The Literacy for Every Adult Program (LEAP) invites the City of Richmond in wishing our oldest student, Winford Earl Boughton, a happy 92nd birthday! The LEAP staff is honored to know Mr. Boughton and be able to help him in his educational journey.

Mr. Winford Earl Boughton was born 92 years ago in Crestfield, North Carolina, the son of a sharecropper, and had to work instead of going to school or learning to read.  He ran away as a teenager and landed in Norfolk, Virginia for a job. Later, he and his wife and their 8 kids left Virginia and drove cross country to San Francisco, CA, truly part of the Great Migration of Black citizens fleeing the South in search of a better life. They lived in San Francisco first and had 2 more kids, eventually settling in Richmond.

Everyone who’s met Mr. Boughton at LEAP knows that almost the first thing he says about himself is “When I got to San Francisco I knew I was in heaven and was never gonna leave.”

At 92, he’s outlived most of his friends, two wives, a few children and grandchildren, his own younger siblings but still has his older sister (96) in North Carolina, who he calls and talks to weekly.

Before the pandemic almost a year ago, Mr. Boughton’s tutor, Karin Stenberg was reading with Mr. Boughton one-on-one at the LEAP office two mornings a week, using the materials and books available there. When the pandemic/shelter in place started, they had to figure out how to continue without meeting in person, so they came up with their own “Zoom” meeting. They read Mr. Boughton’s favorite book, the Bible, over the phone - he with a copy of the CEV version Karin found for him, and she with the same CEV version online. He prefers the King James Version but understands why they use the "easy version” - so they can comprehend what they’re reading about! Karin is so grateful to know Mr. Boughton and read and talk with him regularly, especially in these unprecedented times.

Mr. Boughton was born on a leap year and will celebrate his 92nd birthday on February 28th. If you would like to send Mr. Boughton a birthday message please reach out to Jessica Barragan at Jessica_Barragan@ci.richmond.ca.us or call the LEAP office at 510-307-8009. Again, Happy Birthday Mr. Boughton!


 

Transportation Division: Richmond Food Bank Distribution Update

On Wednesday, February 24th, the Food Bank of Contra Costa & Solano held the second city hosted distribution of the year in Barrett Avenue lot with the following results:
  

  • 145 Households served (61 first time recipients)
  • 538 Individuals
  • 150 non-perishable supplemental food boxes distributed
  • 1,914 pounds of fresh produce distributed
  • 10,074 total pounds of food distributed

The City of Richmond will continue to partner with the Food Bank to provide monthly distributions as long as needed support those who are experiencing food insecurity during the pandemic.  Whether on foot or in a vehicle, the support is free to all no proof of residency or income is necessary.  The next distribution event is to return to the Civic Center/Library lot location on Monday, March 29th from 11:00 A.M. to 1:00 P.M.

View a short film of the services courtesy of KCRT TV Manager Richard Lee: https://www.youtube.com/watch?v=tVQL0XGnfPI&feature=youtu.be

For more information, to volunteer, or to donate contact: info@foodbankccs.org or call
the Richmond Transportation Department at (510) 621-1718.

  • Police

Farewell And Best Wishes, Mandy And Ruby

Last week we said goodbye to Crime Prevention Specialist, Mandy Swirsding-Quehl and Ruby Zheng who are moving on after many years with the department.

Mandy served for over nine years as a dedicated public servant in our Crime Prevention Unit, beginning as a volunteer and serving later as an intern before being hired on with the department full time. During her time with the Richmond Police Department (RPD), Mandy played a key role in coordinating with neighborhood groups on crime prevention, constituent services, community outreach and RPD partnerships.

Ruby served for four years at RPD, identifying crime trends throughout the City of Richmond.  The data she has provided allows officers to better address, respond to, and forecast criminal activities in your neighborhood. Furthermore, she was a member of our social media team, helping to provide critical information to our residents.

We will miss and appreciate Mandy's and Ruby’s friendly and dedicated service to Richmond residents.
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Speed Enforcement

The Richmond Police Department Traffic Unit regularly conducts speed enforcement operations throughout the City of Richmond. We have a zero-tolerance approach for speeding and dangerous driving behaviors. Please slow down and drive safely, as we have recently responded to numerous major injury collisions.

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Policewomen In Charge: Challenges And Opportunities

Chief French was invited to participate on a panel with top women in policing. They shared their experiences, challenges, and opportunities that women face as leaders in the top position of their departments. This was an incredible opportunity to share the platform with top policewomen from New York to California.

Sanitizers and Snacks

As part of a community service project, Girl Scout Troop 20305 collected snacks and sanitizers to provide to local first responders. Their goal was to show their support for frontline first responders. They provided the supplies to 8 local hospitals, fire departments and police departments. Barber’s Que Catering and Special Events joined them when they came to deliver to RPD, providing officers and professional staff with lunch and supplies.

Thank you to Troop 20305 for your consideration and hard work!

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Missing Juvenile

The search continues for missing juvenile Antoine Whittley. RPD officers are continuing their search by boat, foot, and bicycle. We are committed to conducting extensive searches on land and water to find this young man. If you have information regarding the whereabouts of Antoine Whittley please contact Detective Palma at  510-621-1276 or email at kpalma@richmondpd.net .

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May be an image of 1 person and text that says '6:40 Done Whittley_Flyer_PDF.PDF MISSING JUVENILE $10,000 REWARD* ANTOINE WHITTLEY THE RICHMOND POLICE DEPARTMENT OFFERING $10,000 REWARD FOR INFORMATION LEADING SAFE 17-YEAR OLD ANTOINE WHITTLEY. MISSING: AGE: HAIR: EYES: February 10, 2021 17 years old Brown Black WEIGHT: WEARING: Black sweatshirt, black/green pants mouflage and black COVID-15 facial covering Antoine was seen approximately 8:30PM on Wednesday, February 2021, after voluntarily exiting rideshare vehicle Richmond/San Rafael Bridge. IF YOU HAVE INFORMATION REGARDING ANTOINE'S WHEREABOUTS, PLEASE CONTACT DETECTIVE PALMA (510) 621-12760 KPALMA@RICHMONDPD.NET 02/17/2021'

  • Public Works

Facilities Maintenance

Stationary Engineers performed daily pool maintenance and Civic Center Plaza boiler inspections, repaired a toilet at 450 Civic Center Plaza, installed piping for a surveillance camera, removed two sewer pumps from the Marina Green restroom for service, removed the drinking fountain and installed a water spigot at Fire Station #64, replaced the air filters at the Main Library, and fixed the deadbolt lock on the restroom at Nicholl Park.


Sewer Pump Service

Utility Workers repaired light fixtures at 450 Civic Center Plaza, performed daily disinfecting protocols of buildings and maintenance of 29 city owned facilitites.


Light Fixture Repair

Parks and Landscaping

General fund crews removed debris from parks in the central area of Richmond, removed debris from the right of ways and the Richmond Greenway; weed whipped the turn around on Mesa Avenue and medians on Cutting Boulevard, repaired irrigation at Nicholl Park, removed a tree from a traffic strip on Boyd Avenue, installed “No Dumping” signs at Tiller Park, repaired fencing on Carlson Boulevard, mowed turf at parks, abated a homeless encampment at Boorman Park, continued with the water tank removal at Nicholl Park and removed the back flow cage at Crescent Park.


Water Tank Removal

Marina Districtcrews continued maintenance of all parks and parking lots, irrigation maintenance on the Marina Bay Trail, continued with rose pruning, flower detailing and string trimming weeds on Marina Bay Parkway medians and Marina Bay Park, filled dog waste bag containers, emptied all refuse cans and hand pulled weeds in various locations throughout the district.


Hand Pulling Weeds

Hilltop District crewscontinued general maintenance around the business area, performed litter removal at all parks, completed removal of a fallen pine tree at Hilltop Lake, replaced barbecue grills at Country Club Vista Park, performed weed abatement on the medians on Atlas Road and around the Auto Plaza monument.


Monument Maintenance

Pavement Maintenance

Streets crews installed a speed hump on the 5400 block of Creely Avenue, performed hotmix patching and potholing as weather permitted.


Speed Hump Installation


Hotmix Patching

Street Sweeping crews swept the fourth Tuesday through Friday in the following neighborhood council areas: Metro Richmore Village, Pullman, Cortez/Stege, Park Plaza, Laurel Park, City Center, Richmond Annex, Parkview, Panhandle Annex and Eastshore, as weather permitted.

Signs and Lines crews fabricated 34 new signs, installed 14 new signs, installed 10 new poles, painted red curbs and installed white pavement markings and messages in various locations as weather permitted.


Pole Installation



Pavement Marking Installation

Water Resource Recovery Division

Wastewater Treatment Plant – Fats, Oils, & Grease (FOG)

PLEASE! DO NOT PUT GREASE DOWN THE DRAIN! Heavy grease has been reported at Richmond's sewer treatment plant. Grease clogs pipes and can be detrimental to the function of the plant.

For more information about Fats, Oils, and Grease (FOG), please call 510-620-6594.

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Planta de Tratamiento de Aguas Residuales – Aceites y Grasas (FOG)

¡POR FAVOR! ¡NO PONGA GRASA POR EL DRENAJE! Se ha reportado grasa pesada en la planta de tratamiento de alcantarillado de Richmond. La grasa obstruye las tuberías y puede ser perjudicial para la función de la planta.

Para obtener más información sobre aceites y grasas (FOG), llame al 510-620-6594.

Sewer Lateral Grant Program

The City of Richmond’s Water Resource Recovery Department administers the Sewer Lateral Grant Program. The program reimburses eligible homeowners in the Richmond Municipal Sewer District (RMSD No. 1) for some of the cost to replace their sewer lateral.

The program is open and accepting applications for the 2020-2021 Fiscal Year for sewer lateral work completed between 7/1/2020-6/30/2021.

For more information about the Sewer Lateral Grant Program, please visit www.ci.richmond.ca.us/2130/Sewer-Lateral-Grant-Program or call 510-620-6594.

 

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Supervisory Control And Data Acquisition (SCADA) System Upgrade Project

The project is approximately 77% complete and the contractor is working on plant system programming upgrades and Piping and Instrumentation Diagrams (P&IDs).


Contractor continues to install and connect the Waste Water Treatment Plant (WWTP) SCADA Managed Network System (Cisco switches) at various plant locations, including the IPS Headworks, Aeration Basins, Secondary Clarifiers and SBS/Chlorine Chemical Facility.

  • Richmond Main Street Initiative

Call for Artists: Art In Windows 2021!

NIAD Art Center and Richmond Main Street Initiative are excited to announce a new collaboration to raise visibility for Richmond-based artists and bring art into public spaces along 23rd Street and Macdonald Avenues in Downtown Richmond!

Established and emerging Richmond-based artists, artist groups/collectives, and organizations (arts, cultural, educational, community, historical) are invited to apply to participate in simultaneous Art In Windows exhibitions at NIAD and RMSI during the month of May 2021; an online Exhibition Opening and Hands-on Art Workshop in NIAD’s Virtual Studio; and a Small Business Development Workshop in June 2021 hosted by RMSI, featuring guest speakers.

Exhibiting artists will receive a cash stipend and complementary reproductions of their work as business cards and postcards.

For more information and to apply, please visit https://tinyurl.com/CallForArtistsAIW2021. Questions? Contact Julio, jrodriguez@niadart.org.

 

Thank you for keeping up with the activities in the City of Richmond.  Feel free to contact me if you have any questions or comments about these or any other items of interest to you.

Thank You!

Laura Snideman
City Manager
City of Richmond
450 Civic Center Plaza
Richmond, California 94804
(510) 620-6512

You can sign up to receive the City Manager’s weekly report and other information from the City of Richmond by visiting: www.ci.richmond.ca.us/list.aspx

See below for options to connect with the City of Richmond.

Connecting with the City of Richmond


Using the City of Richmond Mobile Application:

The City of Richmond mobile app provides Richmond’s community members with one-stop access to City services and information via mobile devices. The app allows quick and real-time reporting of neighborhood-related issues; viewing the City’s events calendar; finding addresses and phone numbers of local businesses, city departments and council members.  The City of Richmond’s mobile phone app is available on the Apple App store and Google Play store.

We welcome your comments at webservices@ci.richmond.ca.us

COR Connect Service Concern and Issues 1
COR Connect Service Concern and Issues 2
COR Connect Service Concern and Issues 3
COR Connect Service Concern and Issues 4

To contact us by phone:

The City’s website (http://www.ci.richmond.ca.us/) provides a department and staff directory at http://www.ci.richmond.ca.us/Directory.aspx.

If you’re not sure which department you need to contact, we encourage you to phone the City Manager’s office at (510) 620-6512.

Using the CORConnect Application on the City’s Website:
You can use the CORConnect button on the City’s website (http://www.ci.richmond.ca.us/) to report any comments, questions or concerns regarding the work being done by City staff.  The CORConnect issues go directly to the responsible department, and the city manager reviews reported issues on a regular basis to determine if City staff members are responding appropriately.  If you do not feel that you have received a satisfactory response, please contact the City Manager’s Office at (510) 620-6512.

To access CORConnect select the CORConnect button on the homepage of the City website.


Alternatively, you can select the COR Connect button on any other webpage on the left hand side of the page.


On the next screen under Report an Issue select Report Issue/Concern to create a report or Search Issue/Concerns to look up a previously reported issue.  You can also look up previously submitted issues to check on the current status if you provided you name, phone number or email when you submitted it. 


On the page, you can also look up information on a parcel, see permits issued and look up business license information.  If you have a current business license you can pay to renew it online with a credit card.

The recommended browsers are: Microsoft Edge, or Microsoft Internet Explorer version 11 using the compatibility mode. It can be found in the upper right corner of Internet Explorer: click on the "gear" icon and select Compatibility View Settings, then add the site to the list and click "Close".

The City of Richmond is looking forward to feedback from the community on CORConnect. We welcome your comments at webservices@ci.richmond.ca.us

Irene Perdomo
Executive Assistant to the City Manager
City Manager’s Office
450 Civic Center Plaza
Richmond, CA  94804
Email: Irene_Perdomo@ci.richmond.ca.us
Direct: 510-621-1264
Main: 510-620-6512

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