Hon. Mayor and Members of the City Council:

This is the report for the week ending May 29th, 2020.

• Meeting Notes

The next City Council meeting is scheduled for Tuesday, June 2nd. Closed Session begins at 5:00 P.M., followed by the Regular Meeting of the Richmond City Council at 6:30 P.M.. The agenda may be found by clicking this link: June 2nd City Council Agenda.

• Coronavirus (COVID-19) Updates

The following information is an ongoing list of resources and significant updates regarding COVID-19.

California Disaster Relief Assistance for Immigrants (DRAI)

COVID-19 Small Business Resources

Many small businesses in the City of Richmond are struggling due to the Shelter in Place order. In an effort to support small businesses, the City has been diligently updating the Business Development website with the most up to date resources.

Resources that are useful for small businesses include but are not limited to:

Small Business Hotline  - Recently, the Workforce Development Board of Contra Costa County has started operating a hotline to connect businesses and workers to helpful federal, state, and local programs.  Businesses and workers can call 833-320-1919 to receive resources and referrals on loans, grants, unemployment insurance, payroll subsidies, and other issues of concern.

CARES Act Paycheck Protection Plan (PPP) – Recently added $301 Billion of funding to support small business through loans which can be forgiven if funds used to retain workers.

Disaster Unemployment Assistance  - US Department of Labor, Employment & Training Administration Disaster Unemployment Assistance program provides unemployment benefits to individuals who have become unemployed as a direct result of a presidentially declared disaster.

SBA Economic Injury Disaster Loans - US Small Business Administration Injury Disaster Loans offer up to $2 million in assistance for a small business.

OnwardCA.org – One-stop resource for residents of California impacted by job loss due to COVID-19

File a State Unemployment Insurance Claim - Unemployment Insurance is an employer-paid program that provides partial income replacement when one becomes unemployed or has their hours reduced. Follow the link for eligibility requirements.

Richmond Revolving Loan Fund - The Revolving Loan Fund is a community-based program to foster local economic growth through the creation and retention of employment opportunities for Richmond residents. The program offers eligible applicants loans from a minimum of $5,000 to a maximum of $100,000.

Richmond Kiva Loan Program - Kiva is a small loan match program where you are required to raise to $1,500 on the Kiva crowdfunding website. The City will match funds raised dollar-for-dollar, up to $1,500. The maximum financing to your business under this program is $3,000.    

KCRT Datanet for the Week

LifeLong Medical Care

We are here for you! Call (510) 981-4100 for COVID-19 Testing. Visit https://www.lifelongmedical.org/covid.html for more information.

¡Estamos aquí para ayudarle! Llame al (510) 981-4100 para pruebas de COVID-19. Visite https://www.lifelongmedical.org/covid.html para más información.

Please Support our Small Businesses in Richmond!

COVID-19 continues to have significant effects on the economy, both locally and nationally. Restaurants and retail are particularly hurt due to closures or changes in their business operation during the pandemic. As the Bay Area Region begins to slowly open, the City of Richmond, Richmond Main Street, and Richmond Chamber of Commerce are collecting an inventory of open businesses to help community members locate and support Richmond businesses. To find local restaurants and retail spaces, please explore the interactive map to find a business that is right for you. If you are a small business that is open or will soon open and are not included in the map, please fill out the following survey to have your business added to the map. This interactive map will be periodically updated.
If you have any questions about this map please reach out to Thomas Omolo, Management Analyst, City Manager’s Office, Economic Development by emailing thomas_omolo@ci.richmond.ca.us.

Richmond Promise Response to COVID 19

During this time of uncertainty, the Richmond Promise and our incredible college access partners are committed to supporting our college students and high school students through the summer as they transition to college and continue to pursue their dreams. 

Read below for key resources and the ways we are working together with partners to adapt our programming to virtually support Richmond college students. The Richmond Promise team is fully present and virtual. With any questions or requests for support, reach out to info@richmondpromise.org or call us at (510) 230-0422

Virtual Support for High School Seniors & College Students Through the Summer

Richmond Promise is offering virtual coaching to current high school 12th graders & current college students who may need support with their college enrollment process. We can assist students who need supporting completing to-do list items for their college portals, financial aid, or enrollment to our local community college institutions. 
Students can sign up for an appointment here: https://bit.ly/rpvirtualsupport or contact our Outreach Team:

• Miguel Molina: mmolina@richmondpromise.org (530-794-8326)
• Ana Perez: aperez@richmondpromise.org (510-775-1067)

Richmond Promise Scholar Support

Do you know a Richmond Promise college student in need? Since March 13, we have provided students with support for groceries, computers and Wi-Fi access and travel home. If you know a Richmond Promise College Scholar who needs support, encourage them to fill out this form.  If you and your family have everything you need, please consider donating to our relief fund and helping us support our community by clicking here.

COVID FAQ for College Students, courtesy of the Northern California College Promise Coalition. Check out our RP Specific College Access Resource guide for the most up-to-date information on direct resources and supports within our community.

Solid Waste Services- Updates

Republic Services: https://www.republicservices.com/municipality/wccc-ca

Republic Services notified the City that On-Call Curbside Bagged Clean-Ups of Bagged Material and Bulky Household Items will resume beginning May 18th. To schedule an appointment please call (510) 262-7100.

RecycleMore (West Contra Costa Integrated Waste Management Authority)

RecycleMore staff is working remotely and are still available to answer questions via email. For more information visit, http://recyclemore.com/

Open Services:

• Mattress Drop-off at 101 Pittsburg Ave, Richmond, CA
• West County Household Hazardous Waste Facility

*Operating under regular business hours
Wednesday-Saturday 9:00 A.M. -4:00 P.M. (closed for lunch 12 NOON-12:30 P.M.).
101 Pittsburg Avenue in Richmond
Please call 1-888-412-9277 for more information

• El Cerrito Recycling Center- The El Cerrito Recycling Center, as well as the Household Hazardous Waste Collection is open with modified hours. For more information, visit https://www.el-cerrito.org/533/Recycling-Environmental-Resource-Center.

Suspended Services- Effective Monday, March 30, until further notice

• Door-to-Door Household Hazardous Waste Collection for seniors and the disabled is temporarily suspended during the shelter in place.

• West County Resource Recovery- the Compost give-away on the first Wednesday of the month will be temporarily suspended during the shelter in place.

The City of Richmond, RecyleMore, and Republic Services continue to work hard to keep the community clean and safe, ensure high quality service with minimal service disruption while facing a unique challenge that requires a dedicated focus on public health and safety.  For more information regarding the available programs visit, www.ci.richmond.ca.us/1709/Waste-Recycling-Compost-Services.

Report Illegal Dumping

Watch the city's "How To" video for instructions on how to download the free City of Richmond app: https://youtu.be/i4W1wVvB9fw

• Upcoming Events

Award-Winning Summer Camps ACHIEVE and ELEVATE are Going Virtual

Join us for a summer of fun!

Spend the summer with your favorite recreation staff and teachers from Booker T. Anderson, Parchester, Nevin, Shields-Reid, May Valley, and the Rec Complex in a virtual camp setting!

Summer Camps will run from 10:00 A.M. to 4:00 P.M., Monday through Friday from June 15 - August 7, 2020. Grades eligible for camp are from Kindergarten through 6th grade.

AM: Campers will pick up activity packets at their local community center for online guidance (Zoom/Google) by school district teachers. PM: Campers will check in with recreation staff (Zoom/Google) for fun and engaging activities. Registered families will have a weekly schedule with instructions on how to navigate our fun and interactive camp.

Reminder: Due to the current health order we will not be providing on-site childcare this summer.  However, staff will be on-site at all community centers to answer questions by phone. Lunches will also be available at select centers. Activity packets can be done at home with or without internet access.  All Zoom classes can be listened in by phone as well.

Free walk-in registration at community centers starts Friday, May 22 at 9:00 A.M. or you can register online for a $20 registration fee. Call (510) 620-6793 or visit http://online.activenetwork.com/richmond.

Fiscal Year (FY) 2020-21 Budget Development

This week, staff presented to the City Council FY2020-21 budget updates and Russ Branson presented an overview of the City’s five-year budget forecast. At the same meeting, the City Council approved staff’s first round of recommended budget reductions totaling approximately $15 million. Staff is preparing several budget balancing proposals which will be submitted to the City Council by its June 9, 2020 meeting.

Two community budget sessions have been scheduled:

Session 1 on Monday, June 1, 2020, from 11:00 A.M. to 12 NOON
Session 2 on Friday, June 5, 2020, from 5:30 P.M. to 6:30 P.M.

Please RSVP with your comments and or questions to community_budget@ci.richmond.ca.us and we will send you the Zoom link so you may join this Community Budget Meeting.

• Acknowledgements

Richmond Writes! Poetry Contest Survives COVID-19
The Richmond Writes! Poetry Contest has existed for the past ten years. Despite the coronavirus, this year will be no exception! And almost as if to spite the pandemic, this year’s topic was LAUGHTER. Over a dozen West Contra Costa County schools participated, and students submitted over 400 poems. The City of Richmond’s Arts & Culture Commission has sponsored this much-loved program for a decade and is happy to confirm that the program will go on.

Typically, the awards event would take place in mid-April, with students, families and friends flooding the City Council Chambers to hear the winners announced, see students recite their poetry, and to see them receive their awards from County Supervisor, John Gioia. Unfortunately, this much-loved event won’t take place this year, but students will still receive the Richmond Writes! awards and poetry books.

What is different this year?

• There will not be an awards ceremony due to shelter-in-place
• Gift cards for 1st, 2nd, and 3rd place awards will be mailed to the students’ homes instead of given out during the ceremony
• A copy of the poetry book will be mailed to each student’s home

Congratulations to all of the poets!  A list of the winners for the 2020 Richmond Writes! Poetry contest can be found at: https://www.ci.richmond.ca.us/DocumentCenter/View/53593/PRESS-RELEASE_RW_2020

• Bay Area Rapid Transit (BART) Update

• City Manager’s Chronicles

In keeping with Contra Costa County’s time extension of its moratorium on evictions due to economic impacts of COVID-19, the City has also extended its Emergency Order Prohibiting Evictions in the City, through July 15. This recognizes the continuing economic impacts of the shelter in place orders, and hopefully will be of help to those who are suffering the most.

The City Council had an extensive budget discussion at its May 26 meeting, and approved the staff’s initial recommendations on budget balancing strategies. These strategies include steps to reduce the current fiscal year’s deficit from $7 million down to about $2 million, and next fiscal year’s $29.5 million deficit down to about $14.5 million.

Some of the more significant general operating budget reductions for next fiscal year include a hiring freeze for some positions, including police officer positions; reducing departmental operating budgets; reducing funding in recreation programs; reducing insurance reserves from 78% to a 70% confidence level; and utilizing a capital lease to reduce a single-year expenditure for information technology replacement.

So, we’re making progress, but more needs to be done - staff will be returning to Council with additional recommendations for consideration, to get the deficits to zero and balance the budget moving forward.

In addition to City Council meetings and budget hearings, the City has scheduled two community budget meetings, which will be held online of course – June 1 at 11 am and June 5 at 5:30 pm. Community members can RSVP and get the video conference link by sending an email to community_budget@city.richmond.ca.us.

The County has a COVID-19 Emergency Child Care Program of free or low cost child care to support people in certain essential services who live or work in Contra Costa County. This includes workers in healthcare, first response, disaster service, social service, food and agriculture, communications and information technology, energy, financial services, and transportation. To learn more, essential workers can go to CoCoKids.org and click on the Emergency Child Care for Essential Workers banner.

• Community Development

Census 2020 is Underway!  Don’t miss being Counted!

The future of our communities starts with Census 2020. The Census count comes once a decade, to count every person living in the United States. Not only does the count determine congressional districting, it is also used to allocate critical funding for our communities for roads, affordable housing, schools, parks, and healthcare – which has been proven to be so essential for everyone during COVID-19 pandemic.

As of May 12, 2020, 61.5% of Richmond households have responded to Census 2020 –a 4.8% increase compared to April 28th. Three Richmond neighborhoods still have a self-response rate below 50% - Iron Triangle (45.9%), North Richmond (45.2%) and Shields-Reid (45.2%).

The following table has the response rate by neighborhood as of May 12, 2020 and the response rate increase over the last two weeks:

Table 1. Census 2020 response-rate by neighborhood in the City of Richmond as of May 12th

Census Bureau. Response rate comparison between April 28th and May 12th, 2020.

Map 1. City of Richmond.  Census 2020 Self- Response rate by census tract. May 12th, 2020.
Census Bureau. https://2020census.gov/en/response-rates.html#

Every person missed in the Census count is estimated to result in a $2,000/year loss in federal funds for communities. If Contra Costa County undercounts by 5%, it’s expected to lose $1.1 billion of funding over the next ten years.

If you haven’t completed your questionnaire, or want to assist your neighbors, family, or friends to complete their census, remember it can be done through one of the following options:

• Online. Click this link and start your questionnaire: https://my2020census.gov/

The census questionnaire can be responded to online in 12 languages, besides English.

• Phone. Every day from 4:00 A.M. to 11:00 P.M. on the following phone lines:

• English: 844-330-2020
• Spanish: 844-468-2020

Monday through Friday from 5:00 A.M. to 7:00 P.M. for the following languages on the following phone lines:

• Chinese (Mandarin): 844-391-2020
• Chinese (Cantonese): 844-398-2020
• Vietnamese: 844-461-2020
• Korean: 844-392-2020
• Russian: 844-417-2020
• Arabic: 844-416-2020
• Tagalog: 844-478-2020
• Polish: 844-479-2020
• French: 844-494-2020
• Haitian Creole: 844-477-2020
• Portuguese: 844-474-2020
• Japanese: 844-460-2020

• Mail. Since April 8th, if a household has not responded to their census, a paper census questionnaire will be mailed. Completed questionnaires, should be mailed to:

U.S. Census Bureau
National Processing Center
1201 E 10th Street
Jeffersonville, IN 47132

Please help us spread the word about Census 2020 to make sure we’re all counted! 

If you have questions or need assistance to respond to Census 2020, email beatriz_guerrero@ci.richmond.ca.us and provide a phone number to contact you.

¡El Censo 2020 está sucediendo! ¡No olvide contarse!

El futuro de nuestras comunidades empieza con el Censo 2020. El Censo se realiza una vez cada década, para contar a cada persona viviendo en los Estados Unidos. El conteo no solo define los distritos electorales, también se usa para determinar el presupuesto de nuestras comunidades incluyendo carreteras, vivienda accesible, escuelas, parques y acceso a la salud – algo que ha demostrado ser esencial para todas las personas durante la pandemia de COVID-19.

Al 12 de mayo, 61.5% de los hogares han respondido al Censo 2020 en la Ciudad de Richmond – un aumento de 4.8% comparado con los datos del 28 de abril. Tres vecindarios de Richmond se encuentran aún debajo del 50% de respuesta - Iron Triangle (45.9%), North Richmond (45.2%) y Sheilds-Reid (45.2%). A continuación, se presenta una tabla con el porcentaje de respuesta de cada vecindario de la ciudad:

Tabla 1. Porcentaje de respuesta del Censo 2020 por vecindario en la Ciudad de Richmond al 12 de mayo.

Census Bureau. Comparación de la tasa de respuesta entre el 28 de abril y el 12 de mayo.

Mapa 1. Ciudad de Richmond. Respuesta al Censo 2020 por zona censal al 28 de abril.
Census Bureau. https://2020census.gov/en/response-rates.html#

Cada persona que no sea contada en el Censo se estima que represente un costo de $2,000 al año en pérdida de fondos federales para las comunidades. Si el Condado de Contra Costa no cuenta al 5% de la población, perdería aproximadamente $1.1 mil millones de dólares de financiamiento en los siguientes 10 años.

Si no ha respondido su cuestionario, o quiere ayudar a sus vecinos, amigos o familiares a completar su cuestionario, recuerde que se puede realizar a través de las siguientes opciones:

• Internet. Dé click en este link e inicie su cuestionario: https://my2020census.gov/ El cuestionario del censo puede responderse en línea, en 12 idiomas, además de inglés.
• Teléfono. Todos los días de 4:00 A.M. a 11:00 P.M. en los siguientes números:

• Inglés: 844-330-2020
• Español: 844-468-2020

Lunes a viernes, de 5:00 A.M. a 7:00 P.M. , para los siguientes idiomas en los siguientes teléfonos:

• Correo. Si un hogar no ha respondido al censo, a partir del 8 de abril recibirá una forma por correo. Los cuestionarios completos deberán enviarse a la siguiente dirección:

U.S. Census Bureau
National Processing Center
1201 E 10th Street
Jeffersonville, IN 47132

¡Por favor ayúdenos a correr la voz sobre del Censo 2020, para asegurar que todos seamos contados! 

Si tiene dudas o necesita ayuda para responder el Censo 2020, mande un correo electrónico a beatriz_guerrero@ci.richmond.ca.us y por favor incluya su número de teléfono para contactarlo.

• Information Technology

Transparent Richmond

Check out Transparent Richmond (www.transparentrichmond.org), the City of Richmond’s citywide open data and performance reporting system. The open data platform currently spans 11 city departments and contains over 300 datasets, visualizations, and performance measures, many of which feature monthly, weekly or daily updates.

Transparent Richmond aims to accomplish the following:

• Improve the collective understanding of all city services
• Automate performance data to help track and meet budget and service goals
• Leverage evidence-based analysis to develop innovative solutions that improve the quality of city services

The city plans to add more datasets and visualizations over time and invites the community to propose additional information for the site. To nominate new data and visualizations, visit https://www.transparentrichmond.org/nominate.

Social Media Statistics for the week of May 29, 2020
   

KCRT TV Channel 28 – New  Episodes of Current Programming

KCRT aired the City Council and West Contra Costa Unified School District (WCCUSD) meetings.

Programming:
“Classic Movies” (Classic Hollywood Movies)                                     
“The Kamla Show” (Talk Show)                                                              
“Car Guy Channel” (Auto series)                                                            
“Sidewalks Entertainment” (Celebrity, Music, Lifestyle and Arts) 
“The Jet Set” (Travel)                                                                   
“Creature Features” (Horror Movies)                                         

All of the above shows have encore runs throughout the week.
You may find the full schedule at http://www.ci.richmond.ca.us/3176/Schedule

• Internal Services 

Finance

Open Requests For Bids/Request For Proposals

• Public Works

Abatement

Abatement crews performed weed abatement on various public right of ways, abatement along the Richmond Parkway, repaired a damaged City fence, responded to the Police Department’s request for an afterhours board-up, removed debris and graffiti from various locations throughout the City.
     


Right of Ways & Parkway Maintenance

Fence Repairs

After Hours Board-Up

Illegal Dumping & Graffiti Abatement

Facilities Maintenance

Stationary Engineers performed daily pool maintenance and Civic Center Plaza boiler inspections, completed maintenance on the dehumidifier cloth ducting at the Swim Center, replaced the ice maker and various parts on a freezer at Fire Station #64, fixed the air conditioner at 450 Civic Center Plaza, replaced thermostat batteries throughout the Plunge Natatorium for heating controls, checked gas lines at the Recreation Complex after roof construction and trouble shot the heating loop boiler #2 at 440 Civic Center Plaza.

Boiler Maintenance

Utility Workers are continuing to sanitizing areas multiple times a day, removed debris from areas of City Hall, applied proper spacing to chairs in the Council Chambers, replaced flags at City Hall, cleaned and waxed the floor at he Senior Center, deep cleaned the pool deck at the Swim Center and serviced 29 City owned facilities.

Senior Center Floor Maintenance
 

Parks and Landscaping

General fund crews mowed parks, removed debris from the west side parks, performed weed abatement at Market Square and the medians on 22nd Street, performed maintenance on the Greenway from 2nd Street to 17th Street, removed debris from right of ways, continued irrigation checks and repairs, pest control at multiple areas, trimmed weeds along the Booker T. Anderson creek, removed fencing at the Kennedy Swim Center, started weed abatement at the Nunn sound wall, performed maintenance on pathways and Humphrey Play Lot, weeded on Amend Avenue, performed weed abatement on May Road, repaired a fence at Nicholl Park, repaired irrigation systems at City Hall and performed maintenance at the May Valley Community Center.

                                                                                                                                                                                         Richmond Greenway Maintenance                 Pathway Maintenance

Maintenance Valley View Road

Tree crews cut or removed trees on:  Lincoln Avenue, 28th Street and the Fire Training.

Tree Trimming on 28th Street

Marina District crews trimmed shrubs on medians, abated weeds from the landscaping on Regatta Boulevard and Marina Bay Parkway, continued with irrigation inspections and repairs in various locations, mowed all lawns, performed maintenance on right of ways, weeded picnic areas at Barbara J. Vincent Park, replenished granite paths, edged lawns at Marina Bay Park and weed abatement the right of way in front the Pacific Gas and Electric building.

Median Maintenance                           Granite Replacement

Hilltop Districtcrewscontinued general maintenance around the business area, removed debris from all parks, completed weed abatement on San Pablo Avenue between Robert Miller and Richmond Parkway right of ways, continued weed abatement on Blume Drive and continued weed abatement at Country Club Vista Park.

                                                                                                                                                                                                Country Club Vista Park Maintenance        Blume Drive Maintenance

Pavement Maintenance

Paving crews completed paving on Bissell Avenue, addressed complaints and worked from the outstanding pothole list.

Bissell Avenue Paving

Street Sweepingcrews swept the following Neighborhood Council districts on the fourth Monday through Thursday and the fifth Friday in; Metro Richmore Village, Pullman, Cortez/Stege, Park Plaza, Laurel Park, City Center, Richmond Annex, Parkview, Panhandle Annex and Eastshore.

Traffic Signs and Lines staff fabricated 20 signs, installed four signs, installed a pole, installed speed tables, installed multiple stop messages, repair signs and painted red and blue pavement markings in various locations.

                                                                                                                                                                                                            Stop Message Installation                              Pavement Marking

Speed Table Installation

Macdonald & Virginia Wet Weather Improvement Projects

Local contractor is continuing work on this project. See pictures and descriptions below.

Local contractor is connecting laterals and setting the proper elevation of the new sewer main on Roosevelt Avenue and 26th Street.

Sewer Lateral Grant Program

The City of Richmond’s Water Resource Recovery Department administers the Sewer Lateral Grant Program. The program reimburses eligible homeowners in the Richmond Municipal Sewer District (RMSD No. 1) for some of the cost to replace their sewer lateral.

The program is open and accepting applications for the 2019-2020 Fiscal Year. 

For more information about the Sewer Lateral Grant Program, please visit www.ci.richmond.ca.us/2130/Sewer-Lateral-Grant-Program or call 510-620-6594.

• Richmond Promise

Become a Richmond Promise Mentor!

Interested in supporting a Richmond student through college? Richmond Promise is expanding its mentorship program and seeking individuals who can support our Scholars in their academic, personal, and career success.

Building on the success of our 2018-19 mentor pilot program, we aim to match mentors and mentees for the 2020-21 academic year. This goal is dependent on mentee/mentor interest and mutual fit.

The time commitment for mentors is approximately one hour per month starting in August 2020 with a minimum of a one-year commitment. If the mentee is based outside of the Bay Area, the interaction will be virtual.

If you're interested, please complete the mentor interest form at http://bit.ly/richmentor20

For questions, email bquarles@richmondpromise.org 

 
Thank you for keeping up with the activities in the City of Richmond.  Feel free to contact me if you have any questions or comments about these or any other items of interest to you.

Thank You!

Laura Snideman
City Manager
City of Richmond
450 Civic Center Plaza
Richmond, California 94804
(510) 620-6512

You can sign up to receive the City Manager’s weekly report and other information from the City of Richmond by visiting: www.ci.richmond.ca.us/list.aspx

See below for options to connect with the City of Richmond.

Connecting with the City of Richmond

Using the City of Richmond Mobile Application:
The City of Richmond mobile app provides Richmond’s community members with one-stop access to City services and information via mobile devices. The app allows quick and real-time reporting of neighborhood-related issues; viewing the City’s events calendar; finding addresses and phone numbers of local businesses, city departments and council members.  The City of Richmond’s mobile phone app is available on the Apple App store and Google Play store.

We welcome your comments at webservices@ci.richmond.ca.us

To contact us by phone:

The City’s website (http://www.ci.richmond.ca.us/) provides a department and staff directory at http://www.ci.richmond.ca.us/Directory.aspx.

If you’re not sure which department you need to contact, we encourage you to phone the City Manager’s office at (510) 620-6512.

Using the CORConnect Application on the City’s Website:
You can use the CORConnect button on the City’s website (http://www.ci.richmond.ca.us/) to report any comments, questions or concerns regarding the work being done by City staff.  The CORConnect issues go directly to the responsible department, and the city manager reviews reported issues on a regular basis to determine if City staff members are responding appropriately.  If you do not feel that you have received a satisfactory response, please contact the City Manager’s Office at (510) 620-6512.
To access CORConnect select the CORConnect button on the homepage of the City website.

Alternatively, you can select the COR Connect button on any other webpage on the left hand side of the page.

On the next screen under Report an Issue select Report Issue/Concern to create a report or Search Issue/Concerns to look up a previously reported issue.  You can also look up previously submitted issues to check on the current status if you provided you name, phone number or email when you submitted it. 

On the page, you can also look up information on a parcel, see permits issued and look up business license information.  If you have a current business license you can pay to renew it online with a credit card.
The recommended browsers are: Microsoft Edge, or Microsoft Internet Explorer version 11 using the compatibility mode. It can be found in the upper right corner of Internet Explorer: click on the "gear" icon and select Compatibility View Settings, then add the site to the list and click "Close".
The City of Richmond is looking forward to feedback from the community on CORConnect. We welcome your comments at webservices@ci.richmond.ca.us

Irene Perdomo
Executive Assistant to the City Manager
City Manager’s Office
450 Civic Center Plaza
Richmond, CA  94804
Email: Irene_Perdomo@ci.richmond.ca.us
Direct: 510-621-1264
Main: 510-620-6512