Tom Butt
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  City Manager's Weekly Report for the week ending August 16, 2019
August 16, 2019

Hon. Mayor and Members of the City Council:

This is the report for the week ending August 16th, 2019.

A Special Note from Interim City Manager Steven Falk:

As you may have heard or read, I was pleased to be appointed this week to be Richmond’s interim city manager.

I will serve in the role through the end of the year, and my priority during this period will be to help find a permanent city manager. I am confident that there are many great candidates out there who would relish the opportunity to serve this great city with a beautiful shoreline on the San Francisco bay!

I’ve only been in the office for a couple of days, but I will tell you that I am impressed!  The City’s unemployment and crime rates are at historic lows, and business and development activity is way, way up.  And every staff and community person I’ve met so far has greeted me warmly and professionally. 

Those who have worked with me in the past describe my management style in three words -- open, honest, and direct – and I pledge to remain that way during my days in Richmond.  If you have any questions or concerns, please feel free to forward them my way or to the City Manager’s Office, and we will do our best to respond.

I look forward to working together with you to serve the residents of Richmond.

  • Meeting Notes

The City Council is on August recess, and will resume to meet on September 10th. Enjoy the time off!

  • Upcoming Events

FREE “Limited Edition” Zumba Classes ~ August 21st

Richmond Main Street is proud to announce the return of their Zumba classes for August. Additional dates are in the works and will be announced, but for now come Downtown to get fit and feel great with Main Street Zumba! This free class for adults will be held on Wednesday August 21st, from 6:00 P.M. -7:00 P.M., at 1600 Nevin Plaza (Richmond Main Street office). The class will be taught by certified instructor Willa Willis-Jacobs and will be offered free of cost (suggested donation of $5-$8; no one will be turned away for lack of funds).

A bonus Zumba session will be offered at their upcoming Music on the Main concert on August 28th. For more information about Main Street Zumba, please visit or call (510) 236-4049.

Chill with a Cop ~ Free Ice Cream Social in Downtown Richmond!

Please join us for some delicious ice cream (while supplies last), conversation, and fun!

Date: Saturday, August 17, 2019
Time: 11:00 A.M. – 1:00 P.M.
Location: MetroWalk Plaza at Richmond BART (1600 Nevin Plaza)
Details: "No agenda," just a chance for officers and residents to enjoy yummy ice cream, chat, and hang out.
Activities: Arts & Crafts, Chess, Giveaways Resources: Crime Prevention info, Crime Prevention Through Environmental Design (CPTED) Training at 12:00 P.M.
More info:
Facebook event:

Richmond Fire Community Wildfire Protection Plan Project

The Richmond Fire Department received a California Fire Foundation grant to team with the Diablo Fire Safe Council to develop our Community Wildfire Protection Plan (CWPP). We welcome members of the Richmond community to attend on the dates listed below. Location of the work sessions is in 440 Civic Center Plaza, Basement, Multi-Purpose Room.

  • Action Plan & assessment strategy -  August 21, 2019
  • Plan Review - October 4, 2019

A Community Wildfire Protection Plan (CWPP) is a collaboratively developed plan that identifies wildland fire hazards, prioritizes ways to reduce those hazards, and recommends measures for homeowners and communities to mitigate the ignitability of structures.

Diablo Fire Safe Council will assist Richmond Fire Department to build off the adopted Contra Costa County Plan. Plan development will be during 2019, with the collaboration of our community members and agency partners.

As a stakeholder or agency land manager, Richmond Fire would like your help to identify areas with high fire hazards, and input on prioritizing future projects.  This action plan will build off agency plans and the Contra Costa Community Wildfire Protection Plan (CWPP) to develop joint strategies for future activities and grant funding efforts.

Our working session will summarize wildfire assessments, recent projects, and future project ideas. Please bring current plans and preliminary designs for future projects or programs.

We hope you can join us to update this action plan to reduce the impact of wildfire in Richmond.

Should questions arise, please contact Fire Marshal Eric Govan via email or call (510) 307-8038.

Rent Program Community Workshops: Rights and Responsibilities for Richmond Landlords and Tenants

City of Richmond Rent Program Community Workshops are held one Saturday each month to inform community members about their rights and responsibilities under the Fair Rent, Just Cause for Eviction, and Homeowner Protection Ordinance. The full schedule of 2019 Community Workshops may be accessed at

The next workshop will take place on August 31, 2019: 

Tenant-Focused Workshop
Saturday, August 31, 2019                    
10:00 A.M. - 12:00 Noon                        
City Council Chambers                                          
440 Civic Center Plaza                                          
Richmond, CA 94804                                             

Topics for discussion will include:

 Overview of the Rent Ordinance 

  • Properties subject to the Rent Ordinance
  • How Rent Control works in California
  • Just Cause for Eviction Requirements
  • The Rent Adjustment Process
  • Overview of Important California Civil Codes

Space is limited - RSVP today:


Richmond’s National Drive Electric Week Event- September 19, 2019

Don’t miss out on Richmond’s National Drive Electric Week event! This event will be taking place on Saturday, September 19th, from Noon - 3:00 Richmond’s Civic Center Plaza. Register at this link, and see flyer below for more details.

  • Acknowledgments

Weekend Ferry Service started Saturday, August 3rd!


The Water Emergency Transportation Authority (WETA) is proud to announce that summer weekend San Francisco Bay Ferry service between Richmond and San Francisco launched on Saturday, August 3rd. The trial service will run on weekends throughout the months of August, September, October, and the first weekend of November.

There will be five departures to and from Richmond on Saturdays and Sundays, allowing East Bay residents to get to San Francisco quickly, safely, and comfortably and allowing San Franciscans to enjoy Richmond destinations including the Rosie the Riveter National Historical Park and Craneway Pavilion, both just steps away from the Richmond Ferry Terminal.

Full details including the schedules and fares are available at

  • Children and Youth

Department of Children and Youth Oversight Board Application Now Available!

The Richmond Department of Children and Youth is excited to share that the Oversight Board application is now available!

Per Measures E and K, the Mayor and City Councilmembers are responsible for appointing a 15-member Oversight Board that is made up of Richmond and North Richmond residents. The Oversight Board will be responsible for developing rules, processes and procedures, and assisting in the creation of a community needs assessment and strategic investment plan that will guide the development of the Richmond Department of Children and Youth and the allocation of funds for youth-serving organizations.

The Oversight Board application is available in three formats in which applicants can apply through an online form, a fillable pdf, or a paper application that is available at the City Manager’s Office. All of these versions are available in both English and Spanish at

For more information on the Department and Oversight Board, please visit our website at

RFCY Flyer 1

  • City Clerk’s Office

Legislative History

The City’s legislative history including minutes, resolutions, ordinances, meeting content, and other important records, dating back to 1905, are available online at:

Election News!

Contra Costa Elections is now offering a super simple texting option for polling place voters to switch to Vote by Mail.  Simply text COCOBALLOT to 28683 (or 2VOTE).
The service was launched on Friday, May 10, 2019; see this East Bay Times article for more information.

Apply for Your U.S. Passport at Richmond City Hall!

The City of Richmond City Clerk’s Office is accepting passport applications on behalf of the United States Department of State. United States citizens planning international travel may apply for their passport at 450 Civic Center Plaza, Suite 300, during the following hours by appointment only:

Monday: 10:00 A.M. to 4:00 P.M.
Wednesday: 10:00 A.M. to 4:00 P.M.
Friday: 10:00 A.M. to 2:00 P.M.
(Closed 12:00 P.M. to 1:00 P.M. – days of operation only)

You must call (510) 620-6786 to schedule all appointments.

As of last month, the City Clerk’s office now has drop-in hours! Drop-in hours are:

Thursday: 9:30 A.M. to 12:00 P.M.

Bring all required documents and complete all forms before your appointment. Drop-ins will be seen on a first come, first serve basis.

Please recognize that the area is an operational executive office, and a quiet zone.

For application forms, information on documentation required, fees, and a wealth of other passport and international travel information, visit the only official website for passport information –

For more information about the City of Richmond Passport Acceptance Facility, please visit

  • City Manager’s Office

City of Richmond and Gotcha Mobility announce Richmond’s First Bike Share Program

With support from Metropolitan Transportation Commission (MTC) funds, the City of Richmond’s Transportation Division and Gotcha Mobility will launch the first public bike share system in Richmond. Bike share is a service that provides bicycles for short term-use for a fee. Richmond residents and visitors will have access to 250 electric assist bikes at 25 stations within the city, available for 24/7 use.

Launching later this year, the bike share system in Richmond will provide a seamless addition to the local and regional transportation network connecting residents, businesses, visitors to jobs, services, and the community. Bike share will enhance public access to destinations; expand mobility options for low income residents, especially with the provision of subsidized memberships for income-eligible residents; improve public health through increased physical activity and reduced greenhouse gas emissions and other pollutants; and support community growth through safer, more vibrant streets.

Gotcha Mobility is a mobility-as-a-service (MaaS) company offering sustainable mico-transit products –100% electric ride share, bike share, electric scooters, and trikes. Gotcha helps communities lead happier, more productive lives through alternative forms of transportation and is committed to being the City of Richmond’s mobility partner. Gotcha invests in communities by having local operations that include local staff. Below are full time positions with benefits which are currently open:

To learn more about Gotcha visit
For questions, please contact Misha Kaur at (510) 620-6797.

Transportation Services Division Updates

Are you interested in learning more about what services the City of Richmond’s Transportation Services Division is working on for you?

Subscribe to receive updates:
Or Go To:


Richmond Ferry to Bridge to Greenway Complete Streets Plan Community Survey

Transportation Services needs your feedback to provide valuable local and regional
connections for people walking and bicycling to the new Richmond Ferry Terminal, the upcoming Richmond-San Rafael Bridge multi-use path, and the Richmond Greenway.  The survey is available online or via text.

RAPID (R-TRANSIT with Lyft) Workshop

The City of Richmond’s R-Transit program provides safe and reliable transportation to persons with disabilities and seniors (age 55 and older).

Service area: Program registrants can travel to any destination between the cities of Richmond, El Sobrante, San Pablo, North Richmond, Kensington, and Pinole. The cost of a one-way trip booked in advance is $4.00, and same-day reservations are $5.00 one way.

To qualify for R-Transit, applicants must meet two eligibility requirements:

1. Residency: applicant must be a resident of any of the following cities: Richmond, Kensington, El Sobrante, unincorporated communities of East Richmond Heights, Hasford Heights, Rollingwood, or North Richmond.
2. Age/disability: applicant is age 55 or older OR between the ages of 18-54 and has a disability.

Fill out an application: online at , print the application here, or call (510) 307-8026 to request an application by mail.

RAPID: R-Transit with Lyft offers R-Transit clients a subsidy to use Lyft in the service area.

The R-Transit program’s newest addition, RAPID, offers R-Transit clients a subsidy to use Lyft (24/7) for on demand trips in the R-Transit service area. RAPID also offers a   subsidy to travel to and from the Contra Costa Regional Medical Center and Veterans hospital in Martinez, CA. R-Transit clients pay the first $3.00 of each one way trip in the service area, and the subsidy will cover the next $17.00 of the trip. If the total cost of the trip exceeds $20.00, the client is responsible for the overage.

To use the RAPID service, you must first complete an application for R-Transit service; have a smart phone, credit/debit card, and a registration and waiver of liability form on file.

R-Transit will host RAPID workshops every 3rd Monday of each month for the remainder of 2019. Workshops will be held at the Richmond Senior Center located at 2525 Macdonald Ave, Richmond from 9 am to noon. The next workshop is on Monday, August 19th. The workshops will provide in depth information about the new service and one-on-one assistance with downloading the Lyft mobile application, setting up an account, and requesting rides.

Pass2Class 2019 Application Now Open! Free Student Transit Pass!

511 Contra Costa is happy to announce that Pass2Class is back again for the 2019/20 school year. Students in West Contra Costa, grades 1 – 12, can receive either one 31-day AC Transit pass or WestCAT pass (while supplies last, limit three students per household), as a way to encourage them to take transit to school rather than a car. From August 1st through October 6th, parents/guardians can review the full rules and guidelines and fill out the application online.

Funding provided by Bay Area Air Quality Management District and Contra Costa Transportation Authority.

WCCUSD HIGH SCHOOL STUDENTS WHO QUALIFY FOR FREE AND REDUCED LUNCH should not apply to Pass2Class. Pass2Class only offers one month free for any student, grades 1-12.

However, WCCUSD High school students who qualify for Free and Reduced Lunch can also receive bus passes all year long through the school district. More information is available at the Pass2Class website.

Residential Permit Parking Available

The Neighborhood Permit Parking (NPP) program was created in Richmond to reduce traffic in residential areas, to protect those areas from the environmental impacts of commuting, and to allow parking access to properties.  Non-permit holders may continue to park daily on a time restricted basis within the NPP areas.

If you live in an area that has already opted into the program, you are eligible to obtain a permit online: or in person by appointment through Transportation Services.  Residents living within any of the highlighted areas on the Permit Parking Map must first submit a signed petition to “Opt In” to participate in the program. 

For more information and to download forms, please go to:, call Transportation Services at (510) 621-1718, or email:

Free Green Waste Kitchen Pail

Richmond residents that subscribe to compost services may pick-up a free kitchen pail at the West Contra Costa Household Hazardous Waste (HHW) Facility or Richmond City Hall.

West Contra Costa County Household
Hazardous Waste (HHW) Facility

101 Pittsburg Avenue
Richmond, CA 94801
Wednesday through Saturday
9:00 A.M. - 4:00 P.M. (Closed Noon - 12:30 P.M.)

For more information about this and additional solid waste programs available to Richmond residents, please visit:

Recycling Tip of the Month

Recycling tip of the month- June (6)

  • Engineering & Capital Improvement Department (ECIP)

Engineering Projects

Crews began removing uneven asphalt in the parking lot of the Employment and Training Department.  The Project is progressing on schedule.

Uneven Pavement Project

Construction of the Hilltop Gateway Signage Project has been completed.  The new signage is located at Hilltop Drive and Blume Drive.

Hilltop District Gateway Sign #1

Contra Costa County will implement the San Pablo Dam Road Pavement Rehabilitation Project in El Sobrante. This project stretches along the San Pablo Dam Road, from El Portal Drive to the Richmond city limit near Tri Lane, and along El Portal Drive from the Richmond city limit to San Pablo Dam Road (about 3.4 miles of roadway total). The scope of work includes grinding and replacing the top two inches of asphalt, installing traffic signal loops, replacing traffic striping and pavement markings. Construction operations will occur primarily at night, with some day work expected, and will be scheduled to minimize impacts to traffic. Expect delays up to 15 minutes during construction.

Start Date: Monday, August 19th
Duration: Approximately two months
Location in El Sobrante: San Pablo Dam Road from El Portal Drive to Richmond City Limit near Tri Lane and El Portal Drive from Richmond City Limit to San Pablo Dam Road
Resident Engineer: Mike Hagerty, Ghirardelli Associates, (408) 332-7331
Construction Manager: Jenna Caldwell, Contra Costa County, (925) 313-2020

Streets Division

Paving crews performed base repairs on Shane Drive from Groom Drive to Fordham Drive.
Shane Dr grinding operations 1
Grinding Operations on Shane Drive

Street sweeping staff performed commercial and residential sweeping services for the second Monday through Wednesday and the third Thursday and Friday in the May Valley, Vista View, Clinton Hill I-III, Atchison Village, South Belding Woods, Santa Fe, Coronado, Marina Bay, and Point Richmond neighborhood areas.

Traffic Signs and Lines

Traffic Signs and Lines staff installed seven new signs and poles, fabricated 19 signs, painted 57’ of curbs and zoning, and installed 314’ of thermoplastic for pavement messaging.

New Signage

New Yellow Buttons and Flashers

Cat Tracking on southbound 37th Street

Cat Tracking Crosswalk

Striping on 37th Street

  • Finance Department

Point Potrero Lease Revenue Refunding Bonds

On Tuesday, August 13th, the City, through the Richmond Joint Powers Financing Authority, priced $20,580,000 of its Point Potrero Lease Revenue Refunding Bonds, Series 2019B. The Bonds refinanced $26,830,000 of Point Potrero Lease Revenue Bonds, Series 2009A, and resulted in nearly $4.2 million in net present value savings, or approximately 15.6% of the principal amount of the refunded bonds, with yields on the Bonds ranging from 0.97% in 2020 to 1.02% in 2024.  This translates into debt service savings of approximately $762,000 in FY2020, followed by approximately $897,000 per year in savings from FY2021 through FY2024.  The Bonds were underwritten by RBC Capital Markets.

  • Fire Department

Community Emergency Response Team (CERT) Training: Fall 2019 Academy

The Richmond Fire Department will be conducting Community Emergency Response Team (CERT) training this fall.  CERT is a FREE emergency training program to empower our community to prepare for and overcome the effects of any disaster that can disrupt our daily lives.  Participants learn basic skills that can mean the difference between being a victim or a survivor in the next emergency and to become a member of your Neighborhood CERT Team. Note this is not a home emergency preparedness training.

Fall 2019 CERT Academy Training Schedule

  • September 28: CERT Introduction and Fire Suppression, Utility Shut-Off, Hazardous Materials Awareness
  • September 29: Disaster Medical 1 and 2
  • October 12: Light Search & Rescue and CERT Organization
  • October 13: Disaster Psychology, Terrorism Awareness and Drill Preparation
  • October 26: CERT Drill Day
  • (Classes are 9:00 A.M. to 4:30 P.M.)


Registration is now open. Participants must register and complete all CERT modules to obtain a training completion certificate. Register here:

For more information & course schedule, visit: or email

  • Information Technology

Website Statistics for the week of August 16, 2019

Page Previews increased by 44%
Page LIKES increased by 250%


  • Infrastructure Maintenance and Operations (DIMO)


Abatement crews abated weeds from various city locations, hosted the bi-annual Hilltop Village Neighborhood Clean-up event and assisted seniors from the neighborhood, abated I-80/Central underpass and sidewalk homeless encampments, and removed trash and graffiti from various locations throughout the City.


Weed Abatement

Hilltop Village (6)Hilltop%20Village%20(7)
Hilltop Village Neighborhood Clean-Up

I-80/Central Underpass & Homeless Encampments

Illegal Dumping


Facilities Maintenance

Stationary Engineers performed daily rounds in the Civic Center Plaza buildings, daily inspections and chemistry testing on three swimming pools, cleared the house sewer at Nystrom Village, replaced missing tiles in a restroom at the Richmond Swim Center, replaced a refrigerator control board at the Corporation Yard, replaced a pool area heater thermostat at the Plunge, extended flu pipes on the tank-less water heaters at the Plunge, replaced a leaking faucet in the City Attorney’s Department, cleared a utility sink at Fire Station 64, and repaired a leak at the Recreation Center.

Replacing Tiles at the Richmond Swim Center

Utility Workers cleaned the carpet at the Police Department, replaced a broken soap dispenser at Employment & Training, delivered chairs to the Planning Department, removed damaged books from the Main Library, relocated a desk at Employment & Training, and pressured washed at Bart.

Pressure Washing at BART

Parks and Landscaping

General fund crews weeded the following locations: Nevin Plaza, Shields-Reid Park, Judge Carroll Park, the Developing Personal Resources Center, Belding-Garcia Park, Point Molate Beach Park, the hillside on Valley View Road (from May Road to Sunset Drive).  Crews also repaired the irrigation systems at Nicholl Park, Hilltop Park and Atchison Park, repaired play equipment at Kern Playlot, weed-whipped a planting strip on May Road, repaired a fence on the Greenway, cleaned the pedestrian overpass on 33rd Street, cleaned up pine needles on Cottage Avenue, conducted pest control al Hilltop Park and Martin Luther King Park, and removed a tripping hazard from Judge Carroll Park.

valley view weed abatement
Weed Abatement at Valley View Road

Tree Trimming crew completed work at the following locations: Shane Drive &
Birmingham Drive, Hilltop Green Park, Hilltop Green Park & 1071 Parkside Drive, 25 Nicholl Avenue, 5521 Panama Avenue, 5030 Barrett Avenue, Kern Playlot, 1920/1922 Florida Avenue, 452 Carlton Street, Valley View Road & May Road, 2400 Barrett Avenue.

Hilltop District crews mowed turf at Country Club Vista Park and Bay Vista Park, continued weed abatement and trash removal at Hilltop Lake and Atlas Road, completed trash pick-up on the hillside behind Hilltop Mall Road and completed weed abatement on the Auto Plaza.

Atlas RdAtlas Rd 2
Work at Atlas Road

  • Library and Cultural Services Department

Library Speaker Series – UC Master Gardener Program of Contra Costa County

Join us on the second Thursday of the month through September 2019 for a series of free gardening talks taking place at the Richmond Public Library, Whittlesey Room, 325 Civic Center Plaza, Richmond.  The UC Master Gardener Program of Contra Costa County will be on hand presenting various topics.  Whether you are a beginner gardener or are already a master gardener, drop by for a chance to meet others who love gardening too.

For more information call the Main Reference Desk at (510) 620-6561. 

Adult Summer Reading Program

The Adult Summer Reading game is back!  It’s time to play tic-tac-toe with a new twist!

Check out books (eBooks and audiobooks count too) from the Richmond Public Library.  Complete three squares in a row.  See game card for complete instructions.  Return completed game card to any of the three Richmond Public Library locations for a chance to win a prize.  The game started on June 6th, and the last day to turn in completed games cards is 7:00 P.M. on August 19th. A prize drawing will be held on August 27th.  The grand prize is a Kindle Fire.

Visit to print-out your game card or come see us at the library.  Any questions, call the Main Adult Reference Desk at (510) 620-6561.

ASRP 2019

  • Police Department

Rosie the Riveter Homefront Festival

This past weekend was the annual Rosie the Riveter Homefront Festival Rosie Rally. Richmond is home to original “Rosies”. Rosies were available to take questions and share stories about their education, training, and work during World War II. Their groundbreaking efforts were hailed as critical to the war effort and to breakthroughs for women in the workplace. This year’s event honored original WWII Rosies and home front workers and celebrated the people from many backgrounds, races and communities across the U.S. who stepped up to extraordinary challenges during WWII.

Community Safety Academy Applications Now Open

We've opened the application process for our Fall Community Safety Academy of 2019. We are looking for community members who are interested in learning about Law Enforcement and the Richmond Police Department. During the 8- week course, participants will be exposed to several aspects of community safety, such as patrol/investigation procedures, force options, SWAT, K-9, traffic enforcement, crime prevention, CSI, Office of Professional Accountability, basic laws, and much more. We encourage graduates to return to their respective communities with the knowledge they've learned during the course and share with others. APPLY HERE! Click here to watch the video with additional details.

Special Investigations Section (SIS) Gang Update

After a two month investigation, our SIS Gang Unit served a search warrant in the cities Northern District. During the search, detectives located four firearms located within the residence. Great work by our Detectives and their investigative team work which resulted in dangerous weapons off the streets on Richmond.

  • Water Resource Recovery

Public Outreach

Environmental Compliance staff of the Water Resource Recovery Department joined Rosie the Riveters at Richmond Homefront Festival on Saturday, August 10, 2019.  Staff engaged the public with tips and conversations of best management practices that residents should implement both at home and in public spaces (parks, streets, shorelines) to prevent fats, oil & grease from clogging the City’s sanitary sewer collection system, and to prevent litter and pesticides from entering the City’s storm water collection system.  These practices are critical in protecting water quality of the San Francisco and San Pablo Bays.


Environmental Compliance

Environmental Compliance Staff conducted inspections at construction sites to ensure they are implementing best management practices of sediment and erosion controls.

8-7-19 mw off site stockpile BMPs 1-400  8-7-19 mw off site stockpile BMPs 2-400


Thank you for keeping up with the activities in the City of Richmond.  Feel free to contact me if you have any questions or comments about these or any other items of interest to you.

Thank You!

Steven Falk
Interim City Manager
City of Richmond
450 Civic Center Plaza
Richmond, California 94804
(510) 620-6512

You can sign up to receive the City Manager’s weekly report and other information from the City of Richmond by visiting:

See below for options to connect with the City of Richmond.

Connecting with the City of Richmond

Using the City of Richmond Mobile Application:
The City of Richmond mobile app provides Richmond’s community members with one-stop access to City services and information via mobile devices. The app allows quick and real-time reporting of neighborhood-related issues; viewing the City’s events calendar; finding addresses and phone numbers of local businesses, city departments and council members.  The City of Richmond’s mobile phone app is available on the Apple App store and Google Play store.

We welcome your comments at

COR Connect Service Concern and Issues 1
COR Connect Service Concern and Issues 2
COR Connect Service Concern and Issues 3
COR Connect Service Concern and Issues 4

To contact us by phone:

The City’s website ( provides a department and staff directory at

If you’re not sure which department you need to contact, we encourage you to phone the City Manager’s office at (510) 620-6512.

Using the CORConnect Application on the City’s Website:
You can use the CORConnect button on the City’s website ( to report any comments, questions or concerns regarding the work being done by City staff.  The CORConnect issues go directly to the responsible department, and the city manager reviews reported issues on a regular basis to determine if City staff members are responding appropriately.  If you do not feel that you have received a satisfactory response, please contact the City Manager’s Office at (510) 620-6512.
To access CORConnect select the CORConnect button on the homepage of the City website.

Alternatively, you can select the COR Connect button on any other webpage on the left hand side of the page.

On the next screen under Report an Issue select Report Issue/Concern to create a report or Search Issue/Concerns to look up a previously reported issue.  You can also look up previously submitted issues to check on the current status if you provided you name, phone number or email when you submitted it. 

On the page, you can also look up information on a parcel, see permits issued and look up business license information.  If you have a current business license you can pay to renew it online with a credit card.

The recommended browsers are: Microsoft Edge, or Microsoft Internet Explorer version 11 using the compatibility mode. It can be found in the upper
right corner of Internet Explorer: click on the "gear" icon and select Compatibility View Settings, then add the site to the list and click "Close".
The City of Richmond is looking forward to feedback from the community on CORConnect. We welcome your comments at

Irene Perdomo

Executive Assistant to the City Manager
City Manager’s Office
450 Civic Center Plaza
Richmond, CA  94804
Direct: 510-621-1264
Main: 510-620-6512