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  City Manager's Weekly Report for the week ending May 3rd, 2019
May 3, 2019

Hon. Mayor and Members of the City Council:

This is the report for the week ending May 3rd, 2019.

  • Meeting Notes

The next City Council meeting is scheduled for Tuesday, May 7th. Closed Session begins at 5:30 P.M. followed by the Special Meeting of Joint Powers Financing Authority/Richmond City Council at 6:15 P.M. The Regular Meeting of the Richmond City Council will begin at 6:30 P.M., and the agenda may be found by clicking this link: May 7th City Council Agenda.

  • Upcoming Events

Red Cross Sound the Alarm Event on May 4th, 2019

On Saturday, May 4th, 2019, from 8:15 A.M. to 3:30 P.M., the American Red Cross will be installing free smoke alarms in Parchester Village.

We now have volunteers and need Parchester Village residents to sign-up for appointments to provide home fire prevention information and to install smoke alarms in residences. To make an appointment, please use your smartphone's text mode and dial 41411 and enter “AlarmCC" OR visit to make your appointment.

Every day, seven people die in home fires and the Red Cross wants to do everything it can to prevent these needless tragedies. Volunteers work alongside fire departments and other local groups, canvassing at-risk neighborhoods to install free smoke alarms, replace batteries in existing alarms, educate families about fire prevention and safety, and fundraise for this lifesaving mission.

Parchester Village residents, please act now and make your appointment for your home visit with the American Red Cross.

Six Richmond Gardens on this Year’s Bringing Back the Natives Garden Tour 

Six Richmond gardens will be showcased on this year’s Bringing Back the Natives Garden Tour.  The Fifteenth Annual Bringing Back the Natives Garden Tour will take place on Sunday, May 5th, 2019, from 10:00 A.M. to 5:00 P.M. This award-winning, self-drive tour features thirty-seven beautiful Contra Costa and Alameda County gardens that are pesticide-free, water conserving, provide habitat for wildlife, and contain 60% or more native plants.

Pre-registration for the tour is required at

More information on the event flier:
Garden Tour

Annual Cinco de Mayo weekend parade and festival

Please join City of Richmond elected officials, staff, and community members this weekend for family-friendly Cinco de Mayo festivities! There will be a parade on Saturday starting at 23rd Street and Barrett Avenue, continuing down 23rd Street, and ending at St. Paul’s Church in San Pablo. On Sunday, a street festival will take place on 23rd Street/Lincoln Avenue through Rheem Avenue. We hope to see you there!


37th Annual Senior Information & Health Fair

Join the Community Services Department on May 8th to learn about programming geared towards seniors! We will have demonstrations, free breakfast, entertainment, and more!

Questions? Call: (510) 307-8085
37th Annual Senior Information Health Faire 2019

Celebrate Bike to Work Day 2019 in Richmond & the East Bay

Image result for bay area bike to work day 2019
May is National Bike Month! Join or create a team for the May bike challenge!

On Thursday, May 9th, the City of Richmond in collaboration with Bike East Bay, 511 Contra Costa, Richmond Bicycle Pedestrian Advisory Committee (BPAC), Rich City Rides, Columbia Sportswear Company, and SunPower, will be hosting five Energizer Stations across the Richmond community. Stop by on your way to work for refreshments and a Bike to Work Day bag filled with promotional materials from local businesses.
The Energizer Stations will be located along key bicycle routes and open from 7:00 A.M. to 9:00 A.M.:

  • Richmond BART (open 6:30 A.M. to 8:30 A.M.)
  • (NEW!) Richmond Ferry Terminal
  • Marina Bay Park (along the Bay Trail)
  • Macdonald Avenue and Key Boulevard
  • Unity Park at 16th Street and Richmond Greenway (between Ohio Avenue and Chanslor Avenue)

For more information and updates about Bike to Work Day in Richmond visit:

Visit Bike East Bay’s website for more information about the 140 Energizer Station locations and national Bike Month events happening in the East Bay:

Literacy for Every Adult Program (LEAP) Spring Graduation

Literacy for Every Adult Program (LEAP) is proud to announce its upcoming graduation ceremony. On Friday May 10th, at the City Council Chambers, LEAP will celebrate 13 new graduates who have completed either a GED examination or earned their Career Online High School Diploma. This is a remarkable achievement and we applaud the efforts of our students. Congratulations!

Options for Better Transportation on San Pablo Avenue in the Cities of El Cerrito, Richmond, and San Pablo

Mark your calendars for the evening of May 14th at 7:00 P.M. to learn about and provide feedback on what the future could hold for San Pablo Avenue (SPA).  The SPA Multimodal Corridor Study is developing scenarios for improving transit, pedestrian and bicycle access and safety along San Pablo Ave. between downtown Oakland and Hilltop.  The corridor is anticipated to change a lot over the next few years.  The study seeks to identify a coordinated network of transportation facilities along the length of the street to serve SPA’s existing and future users. 
Whether you work, live, or travel through West County, we hope you can join us and discuss potential ideas for the future and give us your feedback.  There is also an online survey at where you can view proposed options and give feedback.  On behalf of all West County residents, the City of El Cerrito’s Environmental Quality Committee is hosting the forum which will be held at the El Cerrito City Hall (10890 San Pablo Ave. cross street Manila Ave., El Cerrito). 

This study is funded by WCCTAC, the Alameda County Transportation Commission (ACTC) and the Contra Costa Transportation Authority.  All local jurisdictions and transit agencies along the street are participating in the study.

Contact:  Joanna Pallock, (510) 210-5934


Don't miss out on the 3rd Annual Taste of Richmond! – May 18, 2019

Enjoy delicious food and beverages from Richmond restaurants, caterers, wine and craft beer producers, all while soaking in spectacular sweeping views of the Bay, the City of San Francisco skyline, and Richmond's treasured shoreline!

The Taste of Richmond was birthed out of the City of Richmond’s Economic Development Commission. It was created to increase the patronage of Richmond food and beverage establishments and inform residents and visitors of the amazing restaurants and beverage venues in the city. The event will take place on May 18th, 2019, at Riggers Loft Wine Company located at 1325 Canal Boulevard, on the beautiful Richmond shoreline.

Tickets are available on Eventbrite.

After May 2nd: $20 each
Children 10 & under free admission

Admission includes one complimentary taste from each participating vendor, with the opportunity to purchase additional portions. Alcohol tastes and sales only permitted to ticketholders 21+.

Taste of Richmond is presented by the City of Richmond Economic Development Commission with support from the Riggers Loft Wine Company and other sponsors. Proceeds from Taste of Richmond will support small business attraction and retention in the City of Richmond.


  • Acknowledgements

Richmond Business Hub Ribbon Cutting and Grand Opening 

SAA | EVI Development (“SAA | EVI”) along with their partners and collaborators hosted the ribbon cutting and grand opening for the Richmond Business Hub on Tuesday, April 30th, 2019.  The Richmond Business Hub will welcome the following anchors to downtown:

•     CoBiz
•     Red Bay Coffee
•     Roux
•     Oakstop

The event agenda was as follows:
11:00 A.M. – 2:00 P.M.: Stakeholder Tours and Lunch Reception

4:00 P.M. – 5:30 P.M.: Ribbon Cutting by Richmond Main Street with Mayor, City Council, City Manager, City Staff and Richmond Business Hub tenants

5:30 P.M. – 8:00 P.M.: Community Reception and Celebration

The Richmond Business Hub will feature a two-story co-working facility adjoined with the Richmond Food Hall, which will offer an unprecedented mix of modern cuisine, including fourth wave coffee, healthy soul food, and regular pop-ups from local food entrepreneurs.

Diversity and inclusion will be the focus of the Richmond Business Hub with Oakstop knitting together the work, food, art, and event platforms to ensure a place for all people, especially those who currently live and work downtown. The Richmond Business Hub is located at 1503 Macdonald Avenue, Richmond, CA 94801


Richmond Police Activities League (RPAL) Scholarship Reception

Each year, RPAL and a planning committee hosts a community scholarship reception for students. This year’s reception was held on April 25th at DeJean Middle School.  Many Richmond Police Department members and employee groups donate scholarships in support of a cause or in memory of a loved one. Below are this year’s scholarship recipients.

Denim Day

Denim Day is an acknowledged annually on the last Wednesday of April where people are encouraged to wear jeans to raise awareness of rape and sexual assault. On Wednesday, April 24th, members of the Richmond Police Department showed solidarity and support to all survivors by sporting their jeans to work.

Happy Retirement!

Mari Lou Nunez, the Richmond Police Department’s Finance Accountant, retired on Tuesday, April 30th, after spending 11.5 years with us. Congratulations!

Community Emergency Response Team (CERT) Final Drill and Graduation

On Saturday, April 27th, 2019, nearly one-hundred CERT-trained students along with exercise staff from Richmond, San Pablo and El Cerrito/Kensington gathered at the Richmond Fire Department’s Training Center to participate in an all-day mock neighborhood disaster drill.  CERT students exercised their newly-learned skills of light search and rescue, disaster medicine, triage, fire safety and more. 
CERTs included both Spanish- and English-speaking students. Overall, students’ comments were:

  • This is the best class yet! I have been through this type of training several times.
  • The “disaster city” exercise was eye-opening. I have much more respect for (professional) first responders after taking this training.
  • Very valuable training and much appreciated overall!
  • Drills and practice make responding to emergencies easier! Thank you!
  • I am going to bring what I have learned to my neighborhood and build our CERT neighborhood team.


Richmond CERT graduates received a congratulatory training certificate from Mayor Tom Butt and a training completion certificate from Fire Chief Adrian Sheppard and Emergency Services Manager, Genevieve Pastor-Cohen.

For more information about the Richmond Fire Department’s emergency preparedness program either visit our website: or call us at:
(510) 620-6866.

CERTs receiving their Disaster Service Worker Oath

IMG_0207 (3)
Applying cribbing techniques

CERTs observing wound bandaging

  • City Manager’s Office

We Want to Hear from Richmond Ferry Riders!

San Francisco Bay Ferry's Richmond ferry service has carried almost 50,000 passengers since launching in January, outpacing all projections. The Water Emergency Transportation Authority (WETA) and the City of Richmond would like to THANK YOU for making this launch period such a major success.

WETA is conducting a survey to learn more about how the Richmond ferry fits into commuters' lives. This information will help to improve the service, the ferry system and its transportation system. We know your time is valuable, so the first 75 participants who complete this brief survey will be eligible to receive two one-way tickets aboard the Richmond ferry.  Please take a moment to complete the survey at

For information regarding the ferry schedule, fares and more, please visit

San Francisco Bay Ferry

Free Richmond Treasure Box Workshops

A Free Mosaic Workshop is being offered to Richmond groups, organizations, employees, businesses, schools, families, and community members to beautify the community through art. Workshop dates are available through May 2019.

Create a design of your own on 18x24 paper and sign-up for a Mosaic Workshop. Materials, tools, and hosting space will be provided. Workshops will be led by Daud Abdullah, who has been a leader in Richmond’s mosaic Treasure Box movement. Enjoy a stress-free activity with friends and family to improve our neighborhoods. 
Share the news and book now! Contact Princess Robinson at or call (510) 478-7808.

Recycling Tip of the Month!

Interested in starting recycling or compost services? Questions about what is recyclable or compostable? Please contact Republic Services at (510) 262-7100.

*Please note, paper towels and napkins are not recyclable.

For recycling and compost signs and outreach material visit,

Free Green Waste Kitchen Pail

Richmond residents that subscribe to compost services may pick-up a free kitchen pail at the West Contra Costa Household Hazardous Waste (HHW) Facility or Richmond City Hall.

West Contra Costa County Household
Hazardous Waste (HHW) Facility:
101 Pittsburg Avenue                                                  
Richmond, CA 94801
Wednesday through Saturday
9:00 A.M. - 4:00 P.M. (Closed Noon - 12:30 P.M.)

For more information about this and additional solid waste programs available to Richmond residents, please visit:

Fill out a survey to prioritize $60 million in funding for Contra Costa County

The Contra Costa County HOME/CDBG Consortium has begun planning for the expenditure of over $60 million in federal funds in Contra Costa County over the next five years.

The priorities contained in the Consolidated Plan will guide the investment of over $12 million each year in federal Community Development Block Grant (CDBG), HOME Investment Partnership Program (HOME), and Emergency Solutions Grant (ESG) funding. These versatile federal funding sources can build new affordable housing, rehabilitate existing affordable housing, modify and rehabilitate homes for lower income and senior homeowners, construct or improve public facilities and parks, improve infrastructure in lower income neighborhoods, provide employment training to lower income workers, offer financial and other assistance to small business owners, fund services to homeless persons, provide funding for a wide variety of services for lower income families and individuals; and much, MUCH more!

Fill out the survey for your voice to be heard:


If you need any other accommodations, please call Teri House at (925) 779-7037.

  • City Manager Chronicles

Below are some of the topics for meetings that I attended during the past week in the hope that it provides an idea of the many issues we deal with routinely.

Meetings and events of note during this week included:

  • Met with Water Resource Recovery Director to discuss upcoming projects, replacement of a lift station, planning for bond issuance, and other operational issues.
  • Met with staff to plan ahead for the execution and initiation of negotiations with SunCal as part of the Exclusive Rights to Negotiate Agreement approved by the City Council on April 23rd.
  • Participated in a conference call including Finance Department staff, City Attorney’s Office, Financial Advisor, Bond Counsel, and Bond Underwriter to discuss and plan the completion of final documents for the issuance of the City’s wastewater revenue bonds, revenue refunding bonds and termination of a swap agreement.
  • Met with Information Technology (IT) staff to learn about our online permitting process, and permitting search interface. Provided direction to facilitate public access to available data regarding permits issued by the City, including Fat, Oil and Grease (FOG) permits.
  • Attended the Grand Opening of the City of Richmond Business Hub (RBH) at 1503 Macdonald Avenue.  The RBH will feature a CoBiz space in partnership with Oakstop, a place-based enterprise, offering affordable workspace, event space, and arts programming to catalyze collaboration, and professional development. The space will also have a food court with “Red Bay Coffee” and “Roux”, serving healthy soul food.  The RBH is a a collaborative venture between the project developer, SAA|EVI, Oakstop, BART, the City of Richmond, Chevron’s eQuip Initiative with Richmond Main Street, Renaissance Entrepreneurship Center, and the City of Richmond Chamber of Commerce.  The opening of the RBH will be a catalyst to strengthening and bringing activity to Richmond’s downtown area.
  • Met with City and the City Attorney Office staff to discuss alternatives to improve administrative, financial and ongoing management issues of the Richmond Housing Authority properties, Friendship Manor and Triangle Court.
  • Met with City staff to structure the upcoming May 7th Council agenda.
  • Met with Chevron representatives to discuss issues of mutual interest and collaborative opportunities.
  • Met with representatives from the Contra Costa Animal Services to discuss their effort to improve operational efficiencies and the provision of services to the residents of Richmond.
  • Met with Capital Improvements Program (CIP) Manager to discuss the progress of ongoing CIP projects and the department’s cost recovery efforts.
  • Attended the Contra Costa Mayors’ Conference where Marin Clean Energy provided a presentation of their program, and their work in Richmond.  The Mayors also discussed ways to collectively respond and effectively participate in the development of a number of Housing bills being considered in Sacramento.

I hope you have a GREAT 5 de Mayo weekend.

  • City Clerk’s Office

Apply for Your U.S. Passport at Richmond City Hall!

The City of Richmond City Clerk’s Office is accepting passport applications on behalf of the United States Department of State. United States citizens planning international travel may apply for their passport at 450 Civic Center Plaza, Suite 300, during the following hours by appointment only:

Monday: 10:00 A.M. to 4:00 P.M.
Wednesday: 10:00 A.M. to 4:00 P.M.
Friday: 10:00 A.M. to 2:00 P.M.
(Closed 12:00 P.M. to 1:00 P.M. – days of operation only)
Please recognize that the area is an operational executive office, and a quiet zone. No drop in service for same day appointments or scheduling future appointments is available at this time; you must call (510) 620-6786 to schedule all appointments.

For application forms, information on documentation required, fees, and a wealth of other passport and international travel information, visit the only official website for passport information –

For more information about the City of Richmond Passport Acceptance Facility, please visit

Passport Information Flyer 8.5 x 11 - At City Hall

  • Community Services Department

Aqua Zumba!

Aqua Zumba is a fun class available at both City of Richmond pools. It's a drop-in class for ages 18+. No experience or swimming ability is required, but participants should feel comfortable in chest-high water. Fees are $8 for Richmond residents and $10 for non-Richmond residents. 

At the Richmond Plunge (1 E. Richmond Avenue in Point Richmond), classes are held on Mondays from 6:30 P.M. - 7:30 P.M., and Saturdays from 10:00 A.M. - 11:00 A.M.
At the Richmond Swim Center (4300 Cutting Boulevard @ S. 45th Street) classes are held on Fridays from 9:00 A.M. - 10:00 A.M. Come try the class for FREE on the first Friday of May!

For any questions regarding Aquatics program, please call either pool during open hours. For more information and pool schedules, visit the Aquatics page on the City of Richmond’s website.


Park Prescription Day

The CSD held its fourth annual Park Prescription Day event on Saturday, April 27th at John F. Kennedy Park. We had games, entertainment, free giveaways, and more for all those who came by; it was a success, with over 150 attendees and 28 community partners.

Park Rx Day is an event designed to encourage both community agencies and individuals to organize events and activities in parks, encouraging participants to improve their health and well-being by embracing the health benefits of nature. We are grateful for our community partners who came out to share information and resources during the event. Thank you!


  • Engineering & Capital Improvement Department (ECIP)

Engineering Projects

Construction of the Marina Bay Site Improvements Project (Trash Enclosure) is 95% complete. The project is continuing on schedule.

Marina Bay Site Improvements Project (Trash Enclosure)

Streets Division

Paving crews patched a section of the parking lot at the Richmond Police Department, prepped and set up barricades for the Cinco de Mayo Parade and Festival, and worked from the outstanding pothole list in various locations around the City.

Richmond Police Department Parking Lot

Street sweeping staff performed commercial and residential sweeping services for the fifth Monday and Tuesday and first Monday through Wednesday in the Parchester Village, Hilltop Bayview, Hilltop Green, Fairmede/Hilltop, Carriage Hills north side, El Sobrante Hills, Greenbriar, Hansford Heights, Via Verda, San Pablo Dam Road, Bristol Cone, and Richmond Parkway and medians neighborhood council areas.

Signs and Lines staff installed 13 new signs and poles at various locations, fabricated 15 signs, and painted 436’ of curbs and zoning.

New Sign Installation on West Cutting Boulevard

Curb Refresh on Escalon Circle

Electrical Division

Electricians repaired traffic signal lights at various locations around the City, and marked underground electrical at Kennedy Park.

Traffic Signal Light Repairs

Underground Electrical Marking at Kennedy Park

  • Finance Department

Open Requests For Bids/Request For Proposals:   



Date Due


Water Resource Recovery

Pre-Qualification of Contractors for Collection System Rehabilitation and Wastewater Treatment Plant



Automatic & Storefront Door Inspection and Repair Services


Engineering and CIP

New Roof Replacement at DPRC Project


Risk Management

General Liability Claims Handling and Administration RFP


Risk Management

Safety/Loss Prevention Programs and Administration RFP


Water Resource Recovery

RFP for Progressive Design-Build Services for the Richmond WWTP Cogeneration Project


Engineering and CIP

Nevin Senior Housing Elevator Modernization


Community Services

DJ and Sound RFQ


Engineering and CIP

Traffic Signs & Line Materials



City Manager

Notice of Development Opportunity:  Historic Anitas Building



  • Information Technology

City Information Technology Business License Online payment process:

Improvements are underway to develop a simplified Business License process that will allow for new applications to be made online. City staff subject matter experts are meeting on May 6, 2019, to begin the process to help develop workflow and a streamlined online application in the City’s TRAKiT system. These planned improvements are targeted to go live in July 2019.  Please stay tuned.

Website Statistics for the week of May 3, 2019

Page previews increased by 125%
Post reach increased by 123%
Post engagements increased by 238%
Video Views are up 100%


East Brother Lighthouse



0601 - Minecraft 2019

Using COR Connect to search for permits
To access CORConnect select the CORConnect button on the homepage of the City website.

Alternatively you can select the COR Connect button on any other webpage on the left hand side of the page.

Select the COR Connect icon from the front page of the City website.

This will take you to the COR Connect webpage

Select Search for Permit under the Permit Application section. This will bring you to the Permit Search screen where you can specify the criteria for your search.

The available search criteria for permits are;
·         Permit Number
·         Description of work
·         Site Address
·         Parcel Number (APN)
·         Permit Type
·         Permit Subtype
The available modifiers for each criteria are;
·         Contains
·         Equals
·         At Least
·         At Most
·         Begins With
The last field is where you enter the values for the criteria you have chosen.  One thing to be aware of is that this search engine looks for an exact match so entering less is often better than entering more information.  For example if you chose Site Address as the criteria do not enter the suffix.  COR Connect is connected to the TRAKiT system database.  TRAKiT is the City’s Community Development system and is the system used for issuing permits.
For permit search the most useful criteria is Site Address and the most useful modifier is Begins with.  I would start by using these options and entering the address number and street name in the value field.  This should bring up a list of all the permits for this address. 

To see more information on a particular permit double click on the line.

There are three tabs with more information.  To see the relevant inspections for this permit select the Inspections tab.  As you can see on the Inspections tab for this permit there are three inspections.

To see more on a particular inspection select the More Info link.


  • Planning & Building

Automated Phone Inspection Scheduling System - Planning and Building Services

The Building Division has expanded its permit inspection scheduling services to include an Automated Phone Inspection Scheduling System. This new system allows our customers to call (800) 231-6881 and schedule or cancel inspections as well as retrieve inspection results via touch-tone telephone. This service is available 24 hours a day, seven days a week. Instructional pamphlets are available at the permit services counter and on the Building Division webpage.

  • Police Department (RPD)

Gang Unit Update

The Richmond Police Department’s S.I.S Gang Unit, has been hard at work the first quarter of the year. The Gang Unit has taken more than fifteen guns off the streets and has made numerous felony arrests, including known gang members and wanted suspects.

New Tobacco Law

The Richmond City Council voted to ban the sale of flavored tobacco products and menthol cigarettes in the City of Richmond. On May 1st, The Richmond Police Departments Regulatory Unit went to local stores to educate the community on this new law.

Community Citizens Academy

On Saturday, April 27th, community members participated in a use-of-force simulation. Students learned the parameters in which officers use force and were given several real life scenarios.

Richmond Police Department Hosts the Special Olympics

On Friday, April 26th, the Richmond Police Department hosted the Annual Northern California Special Olympics Track and Field Event at DeAnza High School.

  • Water Resource Recovery

Cutting/Carlson & Hoffman Wet Weather Improvement Projects

In October 2018, construction began on the pipeline replacement projects at Cutting/Carlson & Hoffman Boulevards in the City of Richmond.  These $8.8 million projects will replace 4.5 miles of aging and damaged collector sewer pipelines in neighborhoods upstream of the Cutting Blvd., First Street, and 23rd Street Interceptors; the goal is to reduce inflow and infiltration and associated surcharging and sanitary sewer overflows (SSOs). The Contractor, WR Forde, has three crews going to accomplish the project work which is expected to be completed in September 2019.


May 1 2019 Hoffman Plan Line M

The Contractor is performing a 19 foot deep point repair of 20 linear feet located at Marina Bay Parkway at Potrero Avenue.

For additional information on any capital projects, please contact the Veolia Capital Program Management team at (510) 412-2001, ext. 33106.

Thank you for keeping up with the activities in the City of Richmond.  Feel free to contact me if you have any questions or comments about these or any other items of interest to you.

Thank You!

Carlos Martinez
City Manager
City of Richmond
450 Civic Center Plaza
Richmond, California 94804
(510) 620-6512

You can sign up to receive the City Manager’s weekly report and other information from the City of Richmond by visiting:

See below for options to connect with the City of Richmond.

Connecting with the City of Richmond

Using the City of Richmond Mobile Application:
The City of Richmond mobile app provides Richmond’s community members with one-stop access to City services and information via mobile devices. The app allows quick and real-time reporting of neighborhood-related issues; viewing the City’s events calendar; finding addresses and phone numbers of local businesses, city departments and council members.  The City of Richmond’s mobile phone app is available on the Apple App store and Google Play store.

We welcome your comments at

COR Connect Service Concern and Issues 1
COR Connect Service Concern and Issues 2
COR Connect Service Concern and Issues 3
COR Connect Service Concern and Issues 4

To contact us by phone:

The City’s website ( provides a department and staff directory at

If you’re not sure which department you need to contact, we encourage you to phone the City Manager’s office at (510) 620-6512.

Using the CORConnect Application on the City’s Website:
You can use the CORConnect button on the City’s website ( to report any comments, questions or concerns regarding the work being done by City staff.  The CORConnect issues go directly to the responsible department, and the city manager reviews reported issues on a regular basis to determine if City staff members are responding appropriately.  If you do not feel that you have received a satisfactory response, please contact the City Manager’s Office at (510) 620-6512.
To access CORConnect select the CORConnect button on the homepage of the City website.

Alternatively, you can select the COR Connect button on any other webpage on the left hand side of the page.

On the next screen under Report an Issue select Report Issue/Concern to create a report or Search Issue/Concerns to look up a previously reported issue.  You can also look up previously submitted issues to check on the current status if you provided you name, phone number or email when you submitted it. 

On the page, you can also look up information on a parcel, see permits issued and look up business license information.  If you have a current business license you can pay to renew it online with a credit card.
The recommended browsers are: Microsoft Edge, or Microsoft Internet Explorer version 11 using the compatibility mode. It can be found in the upper
right corner of Internet Explorer: click on the "gear" icon and select Compatibility View Settings, then add the site to the list and click "Close".
The City of Richmond is looking forward to feedback from the community on CORConnect. We welcome your comments at

Carlos Martinez
City Manager
450 Civic Center Plaza, Suite 300
Richmond, CA 94804
Phone: (510) 620-6976
Fax: (510) 620-6542