As part of its participation in The National Citizen Survey™ (The NCS), the City of Richmond conducted a mailed survey of 3,000 residents. Surveys were mailed to randomly selected households in March of 2011 and data was collected through early May. (See Survey Results are In - Richmond Rises! May 21, 2011).

After the official data collection period was over and the data were reported, the City made available the web-based survey to its residents through a link on the City’s web site (See 2011 Community Survey - Everyone Can Participate, May 17, 2011).

Visitors to the site were able to complete the survey from May through mid-December of 2011 and 261 surveys were received.  The results to the Supplemental Web Survey can be found at: http://www.ci.richmond.ca.us/index.aspx?NID=2427.

A quick review of statistics from the web-based survey shows ratings that are somewhat higher (i.e., more favorable) than those that were obtained through the random sample.